Senior Associate, Global Liquidity Client Services

JPMorganChase; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

JPMorganChase in Philippines is seeking a Senior Associate, Global Liquidity Client Services to support institutional clients and client account managers through onboarding and day-to-day servicing. You will independently manage complex requests, coordinate with internal partners, and help drive process improvements while guiding colleagues.

This role emphasizes ownership, cross-functional collaboration with Operations, Product, Tax, Compliance, and Legal, and strong communication to senior

Qualifications

• Bachelor’s degree or equivalent qualification.
• Experience handling complex client servicing or operational matters with end-to-end ownership.
• Strong written and verbal communication with clients and senior stakeholders.
• Proven ability to coach or mentor colleagues.
• Advanced proficiency in Microsoft Excel and standard office applications.

Responsibilities

• Own day-to-day servicing for assigned institutional clients and client account managers, managing inquiries and requests through completion.
• Investigate and resolve complex operational matters, including settlements, interest claims, cash management requests, and banking queries.
• Communicate clear, timely updates to clients, senior stakeholders, and internal partners.
• Escalate material risks appropriately and document issues and outcomes in line with established procedures and controls.
• Coordinate onboarding for new clients, accounts, and funds, actively managing dependencies through delivery.

Skills

Communication skills

Problem solving

Stakeholder management

Team coordination

Excel proficiency

Attention to detail

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Office suite

Job description

JPMorganChase in Philippines is seeking a Senior Associate, Global Liquidity Client Services to support institutional clients and client account managers through onboarding and day-to-day servicing. You will independently manage complex requests, coordinate with internal partners, and help drive process improvements while guiding colleagues.

This role emphasizes ownership, cross-functional collaboration with Operations, Product, Tax, Compliance, and Legal, and strong communication to senior