Senior APAC Payroll Operations Lead

EY; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

EY in the Philippines is hiring for a Payroll Central Coordination Senior to join the Payroll Operate Services team. You will coordinate payroll activities across APAC regions, align with global EY payroll teams, and ensure timely delivery of contracted services.

The role emphasizes governance, documentation, and stakeholder management. You’ll work with client counterparts and EY local teams, manage escalations, and contribute to monthly financials and SLA reporting.

Qualifications

• Previous experience in the relevant payroll environment.
• Strong attention to detail.
• Excellent communication skills.
• Proficient computer skills.

Responsibilities

• Coordinate daily payroll activities with the operations lead.
• Partner with global EY internal payroll teams to ensure timely and quality payroll delivery.
• Create and maintain control documentation, process flows and procedures.
• Handle escalations from clients and advise Payroll leadership on risks.
• Manage communications with clients and EY local teams.
• Assist with contracting requirements such as variations and change notes.
• Assist with monthly financials such as preparing budgets and invoicing.
• Prepare and report on SLA performance to clients.
• Maintain client and EY platform access for engagements.
• Prepare annual calendars for global payroll clients.
• Prepare consolidated reports for monthly tax file delivery.
• Assist with issue resolution with local teams and client communications.
• Maintain and update issue logs for each engagement.
• Request information from local countries regarding stock vesting and consolidate with client.
• Prepare project plans and weekly status updates.
• Assist with other ad hoc requests.

Skills

Attention to detail

Communication skills

Proficient computer skills

Job description

EY in the Philippines is hiring for a Payroll Central Coordination Senior to join the Payroll Operate Services team. You will coordinate payroll activities across APAC regions, align with global EY payroll teams, and ensure timely delivery of contracted services.

The role emphasizes governance, documentation, and stakeholder management. You’ll work with client counterparts and EY local teams, manage escalations, and contribute to monthly financials and SLA reporting.