Senior Account Manager, US/EMEA Growth & Retention

dataSpring Inc.; Quezon City; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

dataSpring Inc. seeks an Account Manager to lead a portfolio of US/EMEA client accounts with autonomy and accountability. You will drive account performance, client retention, and revenue growth while coordinating cross-functionally with Operations and Marketing teams.

You will oversee project delivery, respond to RFQs, and develop strategic recommendations based on client performance and market insights. The role emphasizes relationship building and proactive communication across global clients.

Qualifications

• Above-average written and verbal English communications skills.
• Analytical mindset with strong market understanding.
• Ability to deliver results under pressure and manage client expectations.
• Experience in proposing solution-oriented client proposals and strategies.
• Willingness to travel for business as needed.
• Experience dealing with diverse cultures and global clients.

Responsibilities

• Manages mid-to-large client accounts with high satisfaction.
• Executes account growth strategies and provides strategic recommendations.
• Serves as primary escalation point for assigned accounts.
• Builds trusted client relationships through regular consultative engagement.
• Identifies upsell opportunities and coordinates pricing discussions.
• Owns bid and project tracking for assigned accounts and timelines.

Skills

Account management

Client relationships

Sales strategy

Bid proposals

Cross-functional work

Microsoft Office

Data-driven

Education

Bachelor's degree

Tools

Microsoft Office

Sales software

Job description

dataSpring Inc. seeks an Account Manager to lead a portfolio of US/EMEA client accounts with autonomy and accountability. You will drive account performance, client retention, and revenue growth while coordinating cross-functionally with Operations and Marketing teams.

You will oversee project delivery, respond to RFQs, and develop strategic recommendations based on client performance and market insights. The role emphasizes relationship building and proactive communication across global clients.