Sales Account Manager

Connext; Philippines; Remote; PHP 420,000 - 640,000; Full time

Job summary

Connext is seeking an Account Manager dedicated to Client Retention & Sales, focusing entirely on existing accounts from a work-from-home setup in the Philippines. You will nurture relationships, drive renewals, and identify opportunities for account growth, with no cold calling.

The role emphasizes value communication and strategic account management to maximize long-term partnerships. Your experience in sales or customer success will help you influence renewals, upsell cross-market

Qualifications

• 3–4 years in sales, account management or customer-facing roles.
• Strong sales, negotiation and closing skills.
• Results-driven with retention and revenue goals.
• Excellent verbal and written communication.

Responsibilities

• Maintain relationships with existing clients to drive renewals.
• Serve as main point of contact for assigned accounts.
• Present events and solutions to clients to secure participation.
• Identify opportunities for upselling and multi-year contracts.
• Address client concerns and ensure high satisfaction.
• Maintain accurate client records and contracts.

Skills

Account management

Sales

Customer success

Communication

Job description

Account Manager – Client Retention & Sales (Work From Home)

Connext is a dedicated team of business process outsourcing experts and innovators, supporting world-class companies across industries.

We are looking for an Account Manager – Client Retention & Sales who will manage an established portfolio of clients and focus on strengthening relationships, driving renewals, and identifying opportunities for account growth.

This role is focused 100% on existing account management — no cold calling or prospecting required. The ideal candidate is someone who enjoys building strong client relationships, understands sales strategies, and can confidently communicate value to clients.

What You’ll Do

• Manage and maintain relationships with existing clients to encourage renewals and long-term partnerships.
• Serve as the main point of contact for assigned accounts and provide proactive client support.
• Present event details and solutions to clients to secure continued participation.
• Identify opportunities for upselling, cross-market sales, and multi-year contracts.
• Address client concerns, provide solutions, and ensure high customer satisfaction.
• Maintain accurate client records, contracts, and account details.
• Build strong relationships that support client retention and revenue growth.

What We’re Looking For

• At least 3-4 years of experience in sales, account management, customer success, or a client-facing role.
• Strong sales skills with the ability to influence, negotiate, and close agreements.
• Results-driven mindset with a focus on achieving sales and retention goals.
• Excellent verbal and written communication skills.
• Strong problem-solving and relationship-building abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.

Work Setup

Work From Home

Work Schedule

If you are passionate about building client relationships, driving account growth, and making an impact through strategic account management, we’d love to hear from you!