Selling Manager - SM MAKATI (SM Fashion)

SM Retail; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

SM Retail Inc. is seeking a sales leader to drive growth across markets in Metro Manila, building high-performing teams and delivering outstanding customer service to foster loyalty and repeat business.

You will lead strategic initiatives, mentor staff, and partner with Talent Acquisition to attract top sales talent. If you thrive in a fast-paced retail environment and translate market insights into action, this role has you.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• 3+ years in sales or leadership.
• Proven ability to lead and develop teams.
• Strong customer service orientation.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Develop strategies to drive business growth in new and existing markets.
• Build, maintain, and strengthen relationships with key customers and partners.
• Ensure exceptional customer service and promptly address concerns.
• Partner with Talent Acquisition to recruit top sales talent.
• Coach, mentor, and develop team members to meet performance objectives.
• Monitor sales performance and analyze market trends.

Skills

Sales leadership

Business development

Customer relationship management

Team leadership

Communication skills

Problem-solving

Education

Bachelor's degree in Business Administration/Marketing

Job description

The ideal candidate is a highly motivated and organized professional with a strong background in sales leadership, business development, and customer relationship management. This individual should be skilled in identifying growth opportunities, developing high-performing teams, and delivering exceptional customer service to drive business success.

Responsibilities

• Develop and execute strategies to drive business growth in both new and existing markets.
• Build, maintain, and strengthen relationships with key customers and business partners.
• Ensure exceptional customer service standards are consistently delivered, addressing customer concerns promptly and fostering long-term customer loyalty.
• Partner with Talent Acquisition to identify, attract, and recruit top sales talent.
• Coach, mentor, and develop team members to achieve individual and team performance objectives.
• Monitor sales performance, analyze market trends, and implement action plans to achieve business targets.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field, or equivalent work experience.
• At least 3 years of experience in sales, business development, or a leadership role.
• Demonstrated ability to lead, motivate, and develop high-performing teams.
• Strong customer service orientation with the ability to build and maintain client relationships.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational, problem-solving, and decision-making abilities

Willing to be assigned in SM Makati or SM Aura