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Non-Wearable MBC, Inc. in Valenzuela City seeks a Store Manager to oversee daily operations, drive sales, and train staff. The role requires hands-on leadership, ensuring customer satisfaction and front-end efficiency.
On-site work setup in Karuhatan, with SM Fashion as the retail umbrella under SM Retail. Qualified candidates hold a Bachelor’s Degree in Business Administration or similar and possess at least 2 years of managerial retail experience.
Job DescriptionResponsible for overseeing the daily operations of the store and ensures it runs smoothly and effectively. Duties includes motivating sales teams, creating business strategies, and training staff. Cultivates customer satisfaction by directing all front-end activities (requires consistent presence in selling area).
ResponsibilitiesMonitors departmental sales vs. target on a daily basis, identifies causes of poor performance and recommends solutions to Regional Manager for proper action. Proactively seeks customer interactions, builds sustained relationships with top 100 customers and converts the ones with complaints into happy shoppers. Explains display standards to sales clerks and regularly checks if items are arranged properly, areas are clean and asks for repair or replacement of broken fixtures.
Conducts daily checking on team's knowledge (product, promos, store layout/services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting).
RequirementsBachelor’s Degree in Business Administration or similar
At least 2 years’ related retail work experience in a managerial role
Strong leadership, customer service-oriented with in-depth knowledge of basic business management processes
Excellent communication and interpersonal skills Work SetupOn-site
Karuhatan, Valenzuela City, Metro Manila About the CompanyNon-Wearable MBC, Inc. is a company under the SM Retail umbrella engaged in the business of marketing and selling of retail merchandise such as shoes, bags and accessories. SM Fashion is the trade name of Non-Wearable MBC, Inc. with 90 retail space in the Philippines. Our stores are located inside the SM Department Store. SM Fashion Non-Wearable MBC, Inc. is known for it's fashionable, aspirational yet affordable merchandise. View Company Profile