Sales Manager: Growth Leader & Team Coach (Makati/Aura)

SM Retail Inc.; Metro Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

SM Retail Inc. is seeking a sales leader to drive growth across markets in Metro Manila, building high-performing teams and delivering outstanding customer service to foster loyalty and repeat business.

You will lead strategic initiatives, mentor staff, and partner with Talent Acquisition to attract top sales talent. If you thrive in a fast-paced retail environment and translate market insights into action, this role has you.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• 3+ years in sales or leadership.
• Proven ability to lead and develop teams.
• Strong customer service orientation.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Develop strategies to drive business growth in new and existing markets.
• Build, maintain, and strengthen relationships with key customers and partners.
• Ensure exceptional customer service and promptly address concerns.
• Partner with Talent Acquisition to recruit top sales talent.
• Coach, mentor, and develop team members to meet performance objectives.
• Monitor sales performance and analyze market trends.

Skills

Sales leadership

Business development

Customer relationship management

Team leadership

Communication skills

Problem-solving

Education

Bachelor's degree in Business Administration/Marketing

Job description

SM Retail Inc. is seeking a sales leader to drive growth across markets in Metro Manila, building high-performing teams and delivering outstanding customer service to foster loyalty and repeat business.

You will lead strategic initiatives, mentor staff, and partner with Talent Acquisition to attract top sales talent. If you thrive in a fast-paced retail environment and translate market insights into action, this role has you.