Seller Management - Mall

Shopee; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Shopee Manila is seeking an Operations Support professional to handle daily admin and seller-related inquiries. You will coordinate with internal teams and external stakeholders to ensure smooth operations and timely resolution of issues.

The role involves assisting with marketing, e-commerce campaigns, and cross-functional initiatives to drive seller growth in a fast-paced environment. Fresh graduates are welcome to apply.

Qualifications

• Strong communication and stakeholder management skills.
• Organized, detail-oriented, and able to manage multiple tasks.
• Comfortable working in a fast-paced and dynamic environment.
• Experience in marketing, e-commerce, or campaign management is a plus.
• Fresh graduates are welcome to apply.

Responsibilities

• Support day-to-day administrative and operational activities for the team.
• Manage seller-related concerns and provide timely support and resolution.
• Coordinate with internal teams and external stakeholders to ensure smooth operations.
• Monitor operational tasks, track issues, and follow up on action items.
• Support process improvements and other operational initiatives as needed.
• Assist with marketing, e-commerce, and campaign-related activities when required.
• Work closely with cross-functional teams to support business and seller growth initiatives

Skills

Communication

Stakeholder management

Organization

Multi-tasking

Fast-paced environment

Job description

• Support day-to-day administrative and operational activities for the team.
• Manage seller-related concerns and provide timely support and resolution.
• Coordinate with internal teams and external stakeholders to ensure smooth operations.
• Monitor operational tasks, track issues, and follow up on action items.
• Support process improvements and other operational initiatives as needed.
• Assist with marketing, e-commerce, and campaign-related activities when required.
• Work closely with cross-functional teams to support business and seller growth initiatives

Job Description

• Support day-to-day administrative and operational activities for the team.
• Manage seller-related concerns and provide timely support and resolution.
• Coordinate with internal teams and external stakeholders to ensure smooth operations.
• Monitor operational tasks, track issues, and follow up on action items.
• Support process improvements and other operational initiatives as needed.
• Assist with marketing, e-commerce, and campaign-related activities when required.
• Work closely with cross-functional teams to support business and seller growth initiatives

Requirements

• 2+ years of experience in operations, administration, seller support, or stakeholder management.
• Experience in the e-commerce industry is preferred.
• Strong communication and stakeholder management skills.
• Organized, detail-oriented, and able to manage multiple tasks.
• Comfortable working in a fast-paced and dynamic environment.
• Experience in marketing, e-commerce, or campaign management is a plus.
• Willingness to learn and grow into roles related to Seller Acquisition or Mart Operations.
• Fresh graduates are also welcome to apply.