Sales Administrator

Bulgari; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Bulgari in Cebu City seeks a Sales Administrator to support the store manager with payroll, inventory control, reporting and general operations.

This role covers store administration, finance, internal control, HR coordination and team support to ensure smooth, client-focused service within a luxury retail environment.

Qualifications

• Fluent in Tagalog and English with strong written and verbal communication.
• Meticulous in record-keeping and able to work in a fast-paced luxury retail environment.
• Knowledge of CRM techniques and store operation applications (Gemini, CRM, SAP, etc.).

Responsibilities

• Support store manager with payroll, budgeting and reporting tasks.
• Oversee store administration, inventory control, stock takes and asset management.
• Coordinate HR tasks: onboarding, rosters, timesheets and attendance.
• Assist in store events, training logistics, and liaise with vendors and mall management.
• Ensure accurate cash handling, reconciliations and internal controls.

Skills

Priority management

Document generation

Cash management

Event management

Team management

Data analysis

Employee onboarding

Project management

Interpersonal savviness

Adaptability

Brand sensitivity

Tools

Gemini

CRM

SAP

Microsoft Windows

Job description

The Sales Administrator plays a crucial role in administrative operations, providing vital support to the store manager and ensuring seamless coordination within the retail store. This role manages a spectrum of administrative tasks, from payroll management to project coordination, maintaining meticulous records, and facilitating effective communication among staff and external stakeholders.

Store Administration:

• Maintain store conditions up to brand standard
• Manage, purchase, order or destroy stationery, uniforms, assets, supplies, etc.

• Manage and supervise all inventory activities (price tagging, stock receive, discrepancies, stock take, defects, repair, delivery, transfer, buy back…)

• Take care logistics for training, events activities in store.
• Contact IT/system suppliers in case of malfunctioning or damage to any hardware/software device (terminal, phone, iPad, printer, computer, timekeeping device etc.)
• Contact suppliers/ vendors for any store maintenance issue and provide prompt update to the store manager (CCTV, safe, furniture, lighting, cleaning, pest control, night work…). Prepare maintenance report and tracking of completion deadline.
• Support in-store events
• Onsite coordination of catering location in store on actual event

• Arrange, manage and archive documents, assets in store and in warehouse
• Prepare all types of reports as requested by Store Manager

Finance and Internal Control:

• Complete Sales reconciliations: reviewing sales and tills, accounting for all differences.
• Manage sales cash, banking, vouchers…
• Manage petty cash and payments.
• Implement strong internal controls.

Human Resources:

• Support the store management in creating the staff planning and roster (workforce management) taking into consideration anticipated traffic flow, shift requests, commercial elements, and staff availability.
• Liaise with HR & Payroll on timesheets, overtime and other needed information.
• Manage the administration for New Hire Onboarding & Leaver process for all store employees.

• Coordinate staff activities (store visit, employee engagement activities)

Team Support:

• Be fully integrated with the store team and contribute to achieving the overall objectives of the store.

• Support the store in optimizing the team for traffic and better adapting operations to client needs (F&B, packing, payment, gift wrapping… to complete the sales).

• Respond accurately to employee queries regarding holiday, leave, etc.

Any ad-hoc duties and support as needed.

Academic / Professional Qualifications

• Speak and write fluent Tagalog and English.
• Meticulous and able to work in a fast-paced environment.
• Knowledge of Luxury business
• Understanding of store procedures and process
• Knowledge of CRM techniques and tools
• Knowledge of store operation applications (Gemini, CRM, Sap etc.)
• Knowledge of Microsoft Windows

Key Interactions (Internal & External):

• Internal: Sales Staff, Store Manager, Support functions
• External suppliers/distributors (i.e., Ferrari, vendors)
• Mall Management

Required Competencies/ Traits required for the role

• Hard skills: Priority Management, Document Generation, Cash Management, Product Knowledge, Collaboration, Sales Administration, Sales Support, Data analysis, Employee Onboarding, Team management, Event Management, Project Management
• Soft skills: Interpersonal Savviness, Adaptability, Brand sensitivity, Dream contribution, Client Obsessed