Sellers Operations Projects

Shopee; Manila; On-site; PHP 1,400,000 - 1,800,000; Full time

Job summary

A leading ecommerce platform in Metro Manila is seeking an Operations professional to own impactful projects and integrate AI-driven solutions to enhance efficiency. The role requires managing projects from start to finish, leveraging AI to improve experiences for sellers and buyers. Ideal candidates should have operations or strategy experience in ecommerce and strong analytical and communication skills. This is an exciting opportunity to innovate in the AI space within ecommerce.

Qualifications

• Experience in operations, strategy, or program management in ecommerce or related fields.
• Proven ability to manage projects from concept to execution.
• Hands-on experience with AI and automation technologies.

Responsibilities

• Own high-impact projects end to end.
• Integrate AI-driven solutions into operational processes.
• Enhance seller and buyer experiences using AI.

Skills

Problem-solving skills

Analytical skills

Communication skills

Slide-making skills

Ability to work under pressure

Communication to execs

Tools

AI tools

Automation platforms

Workflow tools

Job description

Job Description

We’re looking for an Operations professional who thrives on ownership, loves turning ideas into execution, and is excited about using AI to rethink how ecommerce operations work. This role will own high-impact projects end to end, while designing and integrating AI-driven solutions that improve efficiency and elevate the seller and buyer experience.

Knowledge And Skills

• Highly analytical, quantitative background; strong problem solving skills with the ability to draw insights from large data sets and design practical and scalable solutions
• Integrate AI capabilities into existing systems and operational processes
• Leverage AI to enhance seller and buyer experiences (e.g. support, fulfillment, insights, personalization)
• Ensure AI solutions are scalable, reliable, and aligned with business goals
• Strong sense of ownership; self‑motivated, proactive in learning and able to work under pressure
• Excellent verbal and written communication skills; strong slide‑making skills required, with the ability to synthesize information for executive‑level audiences
• Able to act upon constructive feedback and handle high‑stress situations

Requirements

• Experience in operations, strategy, or program management within ecommerce, marketplaces, or tech‑enabled businesses
• Proven ability to own projects from concept through execution and iteration
• Strong understanding of how AI, automation, and workflow tools can be applied in real business contexts
• Hands‑on experience with AI tools, automation platforms, or system integrations
• Excellent verbal and written communication skills; strong slide‑making skills required, with the ability to synthesize information for executive‑level audiences