Seller Management - Chinese Seller (Relationship Manager)

Shopee; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Shopee in Manila seeks a Mandarin-speaking professional to establish and maintain strong relationships with top Marketplace sellers. You will oversee major accounts, negotiate deals, and drive growth through campaigns and strategic initiatives.

The role requires liaison with stakeholders, forecasting key metrics, and providing insights to guide category strategies. Strong communication and Excel proficiency are essential.

Qualifications

• Mandarin fluency (verbal and written) to liaise with sellers.
• Experience in Business Development, Sales, or Management preferred.
• 0–8 years of experience welcomed to apply.
• Strong problem-solving skills.

Responsibilities

• Establish and maintain good working relationships with top Mandarin-speaking Marketplace sellers/owners and representatives.
• Oversee assigned top Marketplace accounts, including negotiating deals and campaign participation to maximize growth.
• Communicate key progress of monthly/quarterly initiatives with stakeholders.
• Evaluate, forecast and track key account metrics.
• Provide in-depth insight on assigned sellers to Category Managers/Team Leads to execute category strategies.
• Prepare status reports on multiple accounts.

Skills

Mandarin proficiency

Excellent communication

Problem solving

Tools

Excel

Job description

• Responsible for establishing and maintaining good working relationships with top Mandarin speaking Marketplace sellers/owners and representatives
• Oversee assigned top Marketplace accounts, including negotiating deals, operational improvement and campaign participation to maximize growth
• Work closely with stakeholders such as mandarin-speaking sellers to communicate key progress of monthly/quarterly initiatives
• Evaluate, forecast and track key account metrics
• Provide in-depth insight on assigned sellers to Category Managers / Team Leads in order to execute overall category strategies in line with the brand’s goals
• Prepare status reports on multiple accounts

Job Description

• Responsible for establishing and maintaining good working relationships with top Mandarin speaking Marketplace sellers/owners and representatives
• Oversee assigned top Marketplace accounts, including negotiating deals, operational improvement and campaign participation to maximize growth
• Work closely with stakeholders such as mandarin-speaking sellers to communicate key progress of monthly/quarterly initiatives
• Evaluate, forecast and track key account metrics
• Provide in-depth insight on assigned sellers to Category Managers / Team Leads in order to execute overall category strategies in line with the brand’s goals
• Prepare status reports on multiple accounts

Requirements

• Proficient in Mandarin (verbal and written) to liaise with local mandarin-speaking sellers and other stakeholders
• Experience in Business Development, Sales, or Management is preferred
• Candidates with 0 to 8 years of experience welcomed to apply
• Logical thinker with strong problem solving skills
• Able to thrive in a dynamic and collaborative work environment to drive key business objectives
• Able to deliver quality work while meeting deadlines
• Excellent communication skills
• Proficient in Microsoft Excel
• Must be flexible to conduct seller visits in different locations
• Experience in the e-commerce industry is a plus