Sellers Management Officer

Federal Land & Nomura Real Estate; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Federal Land & Nomura Real Estate is hiring a Sellers' Management Officer to oversee administration, governance, accreditation, and seller support across the company in the Philippines. You will manage allowances, contracts, accreditation, records, and regulatory compliance while coordinating with Finance and Sales teams.

The role requires 4–5 years in sales administration or seller management with supervisory experience preferred; a related Bachelor's degree is essential.

Qualifications

• Bachelor's degree in Business Administration or related field.
• 4–5 years experience in sales administration or seller management.
• Supervisory experience preferred.

Responsibilities

• Oversee seller allowances and payout processes.
• Manage seller contracts and lifecycle activities.
• Ensure compliance with RESA, PRC, and DHSUD requirements.
• Maintain accurate seller records and documentation.
• Coordinate with Finance and Compliance teams.

Skills

Leadership

Communication

Analytical thinking

Education

Bachelor's degree in Business Administration or related field

Job description

Job Summary

The Sellers' Management Officer is responsible for the administration, governance, compliance, accreditation, and operational support of the Company's accredited sellers. The role directly manages seller allowance administration, seller contract management, accreditation processes, regulatory compliance monitoring, broker accreditation support, and seller records management. The position ensures sellers are properly accredited, compliant with regulatory requirements, accurately documented, and provided timely and accurate administrative support in accordance with Company policies and procedures.

Duties and Responsibilities

Seller Allowance Administration

• Performs and manages the end-to-end computation, validation, and processing of seller
• allowances and approved seller support benefits.
• Prepares allowance computation files, payout schedules, reconciliations, and supporting documentation for processing and approval.
• Validates seller eligibility for allowances based on Company policies, accreditation status, attendance, performance criteria, and other approved requirements.
• Maintains accurate records of seller allowances, benefit utilization, and supporting documentation.
• Coordinates with Finance, Accounting, and other support units to facilitate timely and accurate allowance releases.
• Investigates, reconciles, and resolves allowance-related concerns and discrepancies raised by sellers and internal stakeholders.
• Monitors allowance utilization trends and recommends process improvements where necessary.
• Generates periodic reports on seller allowances, eligibility status, utilization rates, and related administrative metrics.
• Ensures allowance administration complies with Company policies, procedures, and approval guidelines.

Seller Contract and Lifecycle Administration

• Oversees the preparation, execution, renewal, extension, and termination of seller contracts.
• Reviews seller onboarding requirements and ensures timely completion of accreditation documentation.
• Ensures all seller records and supporting documents are complete, accurate, and properly maintained.
• Monitors contract validity, accreditation status, and seller eligibility throughout the seller lifecycle.
• Coordinates contract-related concerns with internal stakeholders and accredited sellers.
• Maintains an organized and updated repository of seller records and contractual documents.
• Ensures timely processing of onboarding, updates, renewals, suspensions, and offboarding requirements.

Accreditation, Compliance, and Governance

• Ensures compliance with the Philippine Real Estate Service Act (RESA), PRC requirements, DHSUD regulations, and Company policies.
• Oversees seller accreditation processes, documentation requirements, and regulatory compliance monitoring.
• Monitors license validity, seller accreditation status, and documentary compliance requirements.
• Ensures all seller records remain complete, accurate, secure, and audit-ready.
• Implements policies, controls, and procedures related to seller administration and governance.
• Coordinates with regulatory agencies and internal compliance stakeholders as required.
• Supports internal and external audits involving seller records, contracts, and compliance documentation.

Marketing Partnerships, Referral Programs, and Broker Accreditation

• Oversees the administration and monitoring of marketing partnerships, referral partner programs, and broker accreditation activities.
• Reviews and monitors accreditation requirements, documentary submissions, approval status, and validity of accredited brokers and referral partners.
• Maintains accurate records and databases of accredited brokers, sellers, referral partners, and strategic partners.
• Coordinates with Sales, Marketing, Business Development, and Corporate Alliances teams regarding partner onboarding and accreditation requirements.
• Monitors broker accreditation uploads, tracking reports, compliance requirements, and renewal schedules.
• Ensures accreditation records and documentary submissions are complete and properly maintained.

Seller Operations Administration

• Oversees the daily administration and operational support requirements of accredited sellers.
• Ensures seller information, records, databases, and monitoring tools remain current and accurate.
• Responds to seller administrative inquiries related to accreditation, contracts, compliance requirements, and allowance administration.
• Coordinates with internal departments to facilitate seller administrative requests and documentation requirements.
• Reviews operational bottlenecks and recommends process improvements to enhance administrative efficiency.

Leadership and Team Management

• Supervises and develops the Sellers' Management Associate.
• Assigns tasks, monitors deliverables, and ensures service standards are consistently achieved.
• Reviews work outputs related to seller administration, accreditation, compliance, contracts, broker accreditation, and allowance processing.
• Identifies opportunities for process improvement and operational efficiency.
• Provides guidance, coaching, and support on seller-related administrative concerns and policy implementation.

Reporting and Analytics

• Prepares and presents reports on seller population, accreditation status, compliance, contracts, allowances, broker accreditation, and administrative performance metrics.
• Analyzes seller-related operational trends and recommends process improvements.
• Provides Management with insights and recommendations to enhance compliance, operational efficiency, data integrity, and administrative effectiveness.
• Maintains dashboards and monitoring tools to support decision-making.

Special Projects

• Leads initiatives related to seller administration improvements, accreditation enhancements, compliance strengthening, process automation, records management, and digitalization initiatives.
• Participates in cross-functional projects assigned by Management.
• Performs other duties and responsibilities that may be assigned from time to time in support of business objectives.

JOB SPECIFICATIONS

Education

Bachelor's Degree in Business Administration, Human Resources, Legal Management, Psychology, Finance, Marketing, or a related field.

Experience

Minimum of 4-5 years of experience in sales administration, seller management, seller support administration, contract management, accreditation, compliance, business operations, or related functions, with supervisory experience preferred.