Seller Management - Mall

SPX PHILIPPINES INC.; Manila; On-site; PHP 335,000 - 614,000; Full time

Job summary

SPX PHILIPPINES INC. is seeking a results-driven Operations Specialist to support Shopee's Business Development and Partnerships efforts in Manila.

The role focuses on day-to-day administrative and operational tasks, and seller-facing support to ensure smooth execution. Ideal candidates have 2+ years in operations or seller support, strong communication, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 2+ years of experience in operations, administration, seller support, or stakeholder management.
• Experience in the e-commerce industry is preferred.
• Strong communication and stakeholder management skills.
• Organized, detail-oriented, and able to manage multiple tasks.
• Comfortable working in a fast-paced and dynamic environment.
• Experience in marketing, e-commerce, or campaign management is a plus.
• Willingness to learn and grow into roles related to Seller Acquisition or Mart Operations.

Responsibilities

• Support day-to-day administrative and operational activities for the team.
• Manage seller-related concerns and provide timely support and resolution.
• Coordinate with internal teams and external stakeholders to ensure smooth operations.
• Monitor operational tasks, track issues, and follow up on action items.
• Support process improvements and other operational initiatives as needed.
• Assist with marketing, e-commerce, and campaign-related activities when required.
• Work closely with cross-functional teams to support business and seller growth initiatives.

Skills

Operations experience

Seller support

Stakeholder management

Communication skills

Organization & detail-oriented

Fast-paced environment

Job description

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.

Job Description:

• Support day-to-day administrative and operational activities for the team.
• Manage seller-related concerns and provide timely support and resolution.
• Coordinate with internal teams and external stakeholders to ensure smooth operations.
• Monitor operational tasks, track issues, and follow up on action items.
• Support process improvements and other operational initiatives as needed.
• Assist with marketing, e-commerce, and campaign-related activities when required.
• Work closely with cross-functional teams to support business and seller growth initiatives

Requirements:

• 2+ years of experience in operations, administration, seller support, or stakeholder management.
• Experience in the e-commerce industry is preferred.
• Strong communication and stakeholder management skills.
• Organized, detail-oriented, and able to manage multiple tasks.
• Comfortable working in a fast-paced and dynamic environment.
• Experience in marketing, e-commerce, or campaign management is a plus.
• Willingness to learn and grow into roles related to Seller Acquisition or Mart Operations.