Security Supervisor: Lead Safety & Customer Trust

SM Supermalls (Shopping Center Management Corporation); General Santos; On-site; PHP 350,000 - 520,000; Full time

Job summary

SM Supermalls (Shopping Center Management Corporation) is seeking a Customer Relations Services (Security) Supervisor to assist the CRS Manager in supervising personnel and ensuring security standards. The role involves leading searches, handling customer security concerns, and ensuring compliance with procedures.

Candidates should hold a Bachelor's degree and have 3–5 years of experience in security, with capability to supervise a large team and respond effectively to emergencies.

Qualifications

• Bachelor's degree in any 4-year course.
• 3–5 years work experience in the security industry, able to supervise a large number of agency personnel.
• Knowledge in emergency response.

Responsibilities

• Lead CRS Representative in conducting searches/inspection within the designated area before and after store hours.
• Attend to customers' problems/complaints related to security matters.
• Assist in ensuring compliance to established security procedures and make recommendations as to its review and/or continued implementation.

Skills

Emergency response

Security supervision

Customer service

Education

Bachelor's degree

Job description

SM Supermalls (Shopping Center Management Corporation) is seeking a Customer Relations Services (Security) Supervisor to assist the CRS Manager in supervising personnel and ensuring security standards. The role involves leading searches, handling customer security concerns, and ensuring compliance with procedures.

Candidates should hold a Bachelor's degree and have 3–5 years of experience in security, with capability to supervise a large team and respond effectively to emergencies.