Customer Relations & Security Services Specialist

SM Supermalls; Manila, Hinoba-an; On-site; PHP 167,000 - 234,000; Full time

Job summary

SM Megamall in Mandaluyong, Metro Manila, Philippines is seeking a Customer Relations Services Representative on a probationary basis. The role focuses on executing the mall's security program and maintaining a safe environment for customers, employees and tenants.

You will implement security protocols, coordinate with mall operations, monitor compliance, report incidents, and contribute to a safe, welcoming shopping experience that supports business goals.

Responsibilities

• Implement security programs and protocols to maintain a safe and orderly environment in the mall.

Job description

SM Megamall in Mandaluyong, Metro Manila, Philippines is seeking a Customer Relations Services Representative on a probationary basis. The role focuses on executing the mall's security program and maintaining a safe environment for customers, employees and tenants.

You will implement security protocols, coordinate with mall operations, monitor compliance, report incidents, and contribute to a safe, welcoming shopping experience that supports business goals.