Secretary - SM Seaside City Cebu

SM Supermalls; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Job summary

SM Seaside City Cebu, Cebu City, Cebu, Philippines is seeking an dedicated administrative support professional to bolster Mall Operations. The role focuses on scheduling, reports, notices, and coordinating mall activities, ensuring smooth operations and effective communication across departments.

The position offers full-time employment with opportunities for training, skill development, and involvement in organizational talent programs, reflecting SM Supermalls' emphasis on growth and service

Qualifications

• Experience in administrative support or office coordination.
• Knowledge of risk mitigation and legal/regulatory compliance is helpful.
• Strong customer orientation and communication skills.

Responsibilities

• Provide administrative support by managing schedules, reports, correspondence, and coordination of mall activities and events.
• Ensure effective business communication through accurate preparation of notices, minutes, memos, and tenant approvals.
• Deliver quality customer service by handling inquiries, coordinating with departments, and supporting smooth mall operations.
• Maintain compliance and documentation through proper filing, routing, and monitoring of reports, approvals, and official records.
• Pursue learning and growth by engaging in training, skill development, and contributing expertise to organizational talent programs.

Skills

Communication

Problem Solving

Customer Service

Project Management

Risk Mitigation

Legal & Regulatory Compliance

Job description

Job Description

SM Seaside City Cebu, Cebu City, Cebu, Philippines

2 - 5 Years

Group Company: Shopping Center Management Corporation

Hierarchy:SMMS:

Position description: To provide functional & administrative support to Mall Operations department, specifically but not limited to A/MM to ensure that all administrative requirements are met and properly organized.

Primary Responsibilities

• Provide administrative support by managing schedules, reports, correspondence, and coordination of mall activities and events.
• Ensure effective business communication through accurate preparation of notices, minutes, memos, and tenant approvals.
• Deliver quality customer service by handling inquiries, coordinating with departments, and supporting smooth mall operations.
• Maintain compliance and documentation through proper filing, routing, and monitoring of reports, approvals, and official records.
• Pursue learning and growth by engaging in training, skill development, and contributing expertise to organizational talent programs.

• Basic in Risk Mitigation, Project Management, Problem Solving, Legal & Regulatory Compliance, Customer Orientation, Customer Engagement, Contact Center Management, Complaint Management, Communication
• ME in Results Oriented, Purpose Driven, Mindful (“Malasakit”), Innovative, Exceptional

Job Snapshot

Updated Date

09-10-2026

Job ID

Jobs_4215

Hierarchy

SMSS

Location

Location SM Seaside City Cebu, Cebu City, Cebu, Philippines

Experience

2 - 5 Years

Employment Type

Employee Sub Type

Full time

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SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.

With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.