Seasonal BPO Trainer (Graveyard, Onsite) — Contract

Gratitude Philippines; Laguna; On-site; PHP 285,000 - 391,000; Part time

Benefits offered by this job

Competitive salary

H&R Block account

Training & development

Job summary

Confidential - BPO Industry in Sucat, Paranaque is seeking Trainers to support the H&R Block seasonal account onsite with shifting schedules. This contract runs until April 30, 2027 with a basic salary up to PHP 35K plus a monthly bonus.

You will deliver training sessions, develop materials, manage schedules, mentor teammates, and lead a team of contributors while driving improvements in delivery and processes.

Qualifications

• 6 months to 1 year of Trainer experience in a BPO setting.
• Minimum 2 years overall BPO experience.
• Knowledge of adult learning principles, curriculum design, and training methodologies.
• Excellent English communication - written and verbal.
• Strong presentation, facilitation, and people skills.
• Able to adjust training style to suit different learners.
• Background in Instructional Design or L&D is an advantage.
• Familiar with LMS and other training tools.

Responsibilities

• Facilitate and deliver engaging training sessions using presentations, manuals, and evaluations
• Manage and align training schedules with business needs
• Drive training projects and short-term team initiatives
• Continuously enhance training processes and delivery methods
• Mentor and support junior team members
• Lead and motivate a team of individual contributors

Skills

Training delivery

English communication

Facilitation

LMS familiarity

Mentoring

Adult learning

Tools

LMS

Job description

Confidential - BPO Industry in Sucat, Paranaque is seeking Trainers to support the H&R Block seasonal account onsite with shifting schedules. This contract runs until April 30, 2027 with a basic salary up to PHP 35K plus a monthly bonus.

You will deliver training sessions, develop materials, manage schedules, mentor teammates, and lead a team of contributors while driving improvements in delivery and processes.