SAP Test Manager (BGC Taguig, Hybrid)

KMC Solutions; Taguig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Health Insurance/HMO

Unlimited MadMax Coffee

Diverse learning & growth

Cloud HR platform (Sprout)

Above standard leaves

Job summary

KMC Solutions is seeking an experienced SAP QA/Test Lead to oversee testing and training for enterprise applications. The role requires coordinating across global teams, designing risk-based test strategies, and ensuring validation and release readiness.

You will lead test planning, UAT, defect management, and training delivery, leveraging Panaya and common test-management tools, while communicating complex issues in business terms.

Qualifications

• 3+ years in SAP testing, training, QA or related discipline.
• Experience leading test planning and execution for complex deployments.
• Knowledge of SAP business processes and validation principles.
• Experience with UAT, defect management, and release readiness.
• Knowledge of Computer System Validation principles and documentation practices.
• Experience developing and delivering training for diverse user groups.
• Strong leadership, stakeholder management, and communication skills.
• Excellent planning and organizational skills; manage competing priorities.
• Proficiency with collaboration, documentation, and test management tools.
• Fluency in English; ability to work with distributed teams.

Responsibilities

• Develop and maintain risk-based test strategies, plans, schedules, and governance for SAP and connected enterprise applications.
• Coordinate testing across the software lifecycle, including functional, integration, regression, UAT, and end-to-end testing.
• Translate business requirements into test scenarios, scripts, acceptance criteria, and traceability records.
• Oversee test preparation and execution, including test data, environments, defects, triage, and readiness reporting.
• Lead Computer System Validation activities, ensuring plans and evidence are complete and controlled.
• Maintain accurate testing and validation documentation per quality systems and procedures.
• Assess test results, risks, and dependencies; communicate issues to leadership.
• Design and manage role-based training strategies for new/changed processes and systems.
• Develop training materials, delivery formats, and assessments for varied audiences.
• Coordinate training delivery via instructor-led, virtual, train-the-trainer, and self-paced formats.
• Monitor training completion and adoption indicators; address knowledge gaps.
• Partner with change management and support teams for go-live and post-deployment adoption.
• Lead, coach, and develop testing/training team members; set standards.
• Continuously improve testing, validation, documentation, and training practices.

Skills

SAP testing

Test planning

Test execution

UAT testing

Defect management

Communication

Leadership

English fluency

Documentation

Training delivery

Tools

Panaya

Test management tools

Job description

Work Set Up: Hybrid (3x a week onsite)

Office Address: SM Aura Office Tower, BGC Taguig

Schedule: Rotating Shift (EMEA, US, APAC)

On top of your salary, here are the exciting benefits you can look forward to:

• Health Insurance/HMO

• Enjoy unlimited MadMax Coffee

• Diverse learning & growth opportunities

• Accessible Cloud HR platform (Sprout)

• Above standard leaves

Experience Required:

• At least 3 years of experience in SAP testing and training, enterprise application quality assurance, business process validation, or a closely related discipline.

• Experience leading test planning and execution for complex implementations, upgrades, integrations, or multi-location deployments.

• Prior experience using Panaya

• Working knowledge of SAP business processes and the relationship between system configuration, business requirements, and operational controls.

• Experience with user acceptance testing, defect management, test evidence, and release readiness assessment.

• Knowledge of Computer System Validation principles and controlled documentation practices in regulated or quality-focused environments.

• Demonstrated experience developing training plans and delivering or coordinating system and process training for diverse user groups.

• Strong leadership, stakeholder management, and communication skills, including the ability to explain technical issues in clear business language.

• Excellent planning and organizational skills, with the ability to manage competing priorities, timelines, and dependencies.

• Proficiency with common collaboration, documentation, and test management tools.

• Professional fluency in English and the ability to work effectively with geographically distributed teams.

• Ability to work in or support operations based in Metro Manila, including coordination with international teams across time zones when needed.

Key Responsibilities

• Develop and maintain risk-based test strategies, plans, schedules, and governance for SAP and connected enterprise applications.

• Coordinate testing across the software lifecycle, including functional, integration, regression, user acceptance, and end-to-end business process testing.

• Translate business requirements and process designs into test scenarios, scripts, acceptance criteria, and traceability records.

• Oversee test preparation and execution, including test data, environments, defect logging, triage, retesting, and readiness reporting.

• Work with process owners and subject matter experts to validate that SAP solutions support operational needs and defined business controls.

• Lead Computer System Validation activities where required, ensuring validation plans, protocols, evidence, approvals, and traceability are complete and controlled.

• Maintain accurate testing and validation documentation in accordance with applicable quality systems, regulatory expectations, and internal procedures.

• Assess test results, defects, risks, and dependencies; communicate issues and release readiness to project and business leadership.

• Design and manage role-based training strategies for new or changed processes, systems, and user responsibilities.

• Develop or oversee training materials, job aids, process guides, exercises, and assessments, ensuring content is accurate and accessible to varied audiences.

• Coordinate training delivery through appropriate formats, such as instructor-led sessions, virtual learning, train-the-trainer programs, and self-paced resources.

• Monitor training completion, user preparedness, and adoption indicators; identify knowledge gaps and arrange follow-up support.

• Partner with change management and support teams to prepare users for go-live and reinforce adoption after deployment.

• Lead, coach, and develop testing and training team members; establish consistent methods, standards, and performance expectations.

• Continuously improve testing, validation, documentation, and training practices based on project outcomes and user feedback.