Salesforce Functional Consultant Senior Associate AC Manila

PwC; Manila; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

PwC Manila is seeking a Salesforce Functional Consultant Senior Associate to help shape Salesforce solutions for a diverse client portfolio. You will analyze requirements, configure Salesforce Sales Cloud, and guide junior team members to deliver effective CRM implementations.

Join our Advisory practice to collaborate with global teams, expand your Salesforce certifications, and contribute to client success while advancing your career in a dynamic, inclusive environment.

Qualifications

• Bachelor’s degree required.
• 4–8 years of experience.
• Proficiency in English (oral and written).

Responsibilities

• Analyzing client processes and Salesforce Sales Cloud requirements to shape solutions.
• Configuring Salesforce objects, workflows, layouts, reports, and dashboards to support sales and pipeline activities.
• Translating business needs into user stories, functional specs, and implementation tasks for delivery teams.
• Supporting CRM implementations by testing features, validating data movement, and resolving configuration issues.
• Developing training materials and delivering user guidance to improve adoption of Salesforce capabilities.
• Mentoring junior team members on Salesforce functionality and delivery methods.

Skills

Salesforce Sales Cloud

Client engagement

Team mentoring

Process modeling

Requirements elicitation

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

Job Description:

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Salesforce Functional Consultant Senior Associate you will support clients in assessing business needs, implementing Salesforce solutions, and providing training that helps improve how teams use business applications within our Advisory practice. As a Senior Associate you will build client relationships, manage assigned workstreams, guide junior team members, and navigate complex situations while deepening your knowledge of Salesforce tools and consulting methods. In this role at PwC, you will help analyze requirements, support solution delivery, contribute to client support activities, and apply a thoughtful, organized approach to work that aligns with project goals and business priorities.

Responsibilities

• Analyzing client business processes and Salesforce Sales Cloud requirements to shape functional solutions
• Configuring Salesforce objects, workflows, page layouts, reports, and dashboards to support sales and pipeline activities
• Translating business needs into user stories, functional specifications, and implementation tasks for delivery teams
• Supporting CRM implementations by testing features, validating data movement, and resolving configuration issues
• Developing training materials and delivering user guidance to improve adoption of Salesforce capabilities
• Interpreting client feedback and usage data to refine system design and prioritize enhancements
• Coordinating workstreams across consulting, technology, and client stakeholders to keep project tasks aligned
• Mentoring junior team members on Salesforce functionality, delivery methods, and issue resolution
• Monitoring project progress and escalating risks, dependencies, and blockers in a timely manner

What You Must Have

• At least a Bachelors degree
• At least 4 to 8 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science,Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
• Demonstrating Salesforce Sales Cloud configuration experience for client-facing delivery
• Applying requirements elicitation and process modeling in consulting engagements
• Interpreting data to shape recommendations and client discussions
• Navigating ambiguity while mentoring junior team members
• Building client relationships while developing Salesforce technical knowledge

Travel Requirements

Not Specified