Salesforce Functional Consultant Manager (AC Manila)

PwC Acceleration Center Manila; Taguig; Vor Ort; PHP 1.800.000 - 2.400.000; Vollzeit

Zusammenfassung

PwC Acceleration Center Manila is seeking a Salesforce Functional Consultant Manager to lead consulting workstreams focused on Salesforce Sales Cloud, helping clients optimize operations through business analysis, configuration, and training within the Advisory practice.

You will motivate and develop team members, manage timelines, review deliverables, and address issues as they arise, guiding solution delivery and Salesforce capabilities to meet client objectives while advancing your leadership

Qualifikationen

• Bachelor's degree is required.
• 7–11 years of experience preferred.
• Proficiency in oral and written English required.

Aufgaben

• Lead Salesforce Sales Cloud consulting workstreams from discovery to deployment and post-launch support.
• Analyze client business needs and translate them into Salesforce functional requirements and configuration decisions.
• Manage project plans, budgets, timelines, and deliverables across multiple client engagements.
• Coach team members on Salesforce administration, solution design, and implementation tasks.
• Review deliverables to ensure alignment with client objectives, standards, and requirements.
• Guide requirements elicitation sessions and document user stories and process flows.
• Configure Salesforce Sales Cloud to support lead management, pipeline tracking, forecasting, and data management.
• Coordinate system integration, testing, and release readiness across stakeholders.
• Develop training materials and provide user support to promote adoption of Salesforce solutions.
• Identify process improvements and apply tech-enabled approaches to strengthen sales operations.

Kenntnisse

Leadership

Project management

Stakeholder management

Requirements elicitation

Training

Ausbildung

Bachelor's degree

Tools

Salesforce Sales Cloud

Jobbeschreibung

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As a Salesforce Functional Consultant Manager you will lead client support work focused on Salesforce consulting, helping clients improve operational efficiency through analysis of business needs, software implementation, and training for effective use of Salesforce applications within our Advisory practice. As a Manager you will motivate and develop team members, direct assigned workstreams, and use sound judgment to review deliverables, manage timelines, and address issues as they arise. In this role at PwC Acceleration Center Manila, you will guide solution delivery, bring a practical understanding of Salesforce Sales Cloud CRM capabilities, and help shape work that supports client objectives while developing your own leadership career.

Responsibilities

• Leading Salesforce Sales Cloud consulting workstreams from discovery through deployment and post-launch support
• Analyzing client business needs and translating them into scalable Salesforce functional requirements and configuration decisions
• Managing project plans, budgets, timelines, and deliverables across multiple client engagements
• Coaching team members on Salesforce administration, solution design, and implementation tasks
• Reviewing deliverables to validate alignment with client objectives, process standards, and system requirements
• Guiding requirements elicitation sessions and documenting user stories, process flows, and solution specifications
• Configuring Salesforce Sales Cloud capabilities to support lead management, pipeline tracking, forecasting, and customer data management
• Coordinating system integration, testing, and release readiness across business and technology stakeholders
• Developing training materials and delivering user support to promote effective adoption of Salesforce solutions
• Identifying process improvement opportunities and applying technology-enabled approaches to strengthen sales operations

What You Must Have

• At least a Bachelor's degree
• At least 7 to 11 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science,Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
• Demonstrating Salesforce Sales Cloud implementation and configuration knowledge
• Managing client-facing project workstreams across timelines and deliverables
• Mentoring teams through coaching, feedback, and review cycles
• Translating business needs into Salesforce functional solutions
• Navigating ambiguity while addressing issues with professionalism