Salesforce Functional Consultant Senior Associate (AC Manila)

PwC Acceleration Center Manila; Taguig; On-site; PHP 1,004,000 - 1,674,000; Full time

Job summary

PwC Acceleration Center Manila is seeking an experienced Salesforce Functional Consultant Senior Associate to assess business needs, implement Salesforce solutions, and train teams in Advisory services.

You will build client relationships, guide delivery, mentor juniors, and ensure alignment with project goals and priorities. Strong English communication and Salesforce configuration experience are essential.

Qualifications

• Bachelor's degree required.
• 4–8 years of experience.

Responsibilities

• Analyze client business processes and Sales Cloud requirements.
• Configure Salesforce objects, workflows, and dashboards.
• Translate needs into user stories and implementation tasks.
• Support CRM implementations with testing and data validation.
• Develop training materials and guide user adoption.
• Mentor junior team members and manage workstreams.

Skills

English proficiency

Salesforce Sales Cloud

Education

Bachelor's degree

Salesforce Administrator Certification

Tools

Salesforce

Job description

The Opportunity
Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Salesforce Functional Consultant Senior Associate you will support clients in assessing business needs, implementing Salesforce solutions, and providing training that helps improve how teams use business applications within our Advisory practice. As a Senior Associate you will build client relationships, manage assigned workstreams, guide junior team members, and navigate complex situations while deepening your knowledge of Salesforce tools and consulting methods. In this role at PwC, you will help analyze requirements, support solution delivery, contribute to client support activities, and apply a thoughtful, organized approach to work that aligns with project goals and business priorities.

Responsibilities

• Analyzing client business processes and Salesforce Sales Cloud requirements to shape functional solutions
• Configuring Salesforce objects, workflows, page layouts, reports, and dashboards to support sales and pipeline activities
• Translating business needs into user stories, functional specifications, and implementation tasks for delivery teams
• Supporting CRM implementations by testing features, validating data movement, and resolving configuration issues
• Developing training materials and delivering user guidance to improve adoption of Salesforce capabilities
• Interpreting client feedback and usage data to refine system design and prioritize enhancements
• Coordinating workstreams across consulting, technology, and client stakeholders to keep project tasks aligned
• Mentoring junior team members on Salesforce functionality, delivery methods, and issue resolution
• Monitoring project progress and escalating risks, dependencies, and blockers in a timely manner

What You Must Have

• At least a Bachelor's degree
• At least 4 to 8 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for at least one of the following fields of study: Computer and Information Science,Management Information Systems
• At least one of the following: Salesforce Certified Administrator; additional Salesforce certifications such as Business Analyst, Advanced Administrator, Platform App Builder, or other role-relevant Salesforce Cloud certifications
• Demonstrating Salesforce Sales Cloud configuration experience for client-facing delivery
• Applying requirements elicitation and process modeling in consulting engagements
• Interpreting data to shape recommendations and client discussions
• Navigating ambiguity while mentoring junior team members
• Building client relationships while developing Salesforce technical knowledge