Salesforce Architect & Automation Specialist

Converge ICT Solutions Inc.; Pasig; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Admin Salesforce Certification

Job summary

Converge ICT Solutions Inc. is seeking a Salesforce Expert to serve as the primary administrator, configuration expert, and operational anchor for our Salesforce ecosystem.

You will bridge business needs with technology—designing, building, and maintaining stable cloud architecture to support sales, marketing, and support teams across the organization. You will manage day-to-day configuration, user administration, data integrity, and system optimization to empower users with reliable, scalable

Qualifications

• Education: Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.
• Experience: 3 to 5 years of hands-on experience managing and configuring Salesforce environments (CPQ/Revenue Cloud, Sales Cloud, Service Cloud).
• Proven track record of executing system migrations, complex data loads, and building automated workflows.
• Experience collaborating with cross-functional teams (Sales, Marketing, Finance, Product) to translate vague business requests into concrete technical solutions.

Responsibilities

• Business Process Automation: Design, build, and deploy automated processes using Salesforce Flows to streamline internal operations and reduce manual data entry.
• Integration & Cross‑Module Coordination: Ensure seamless integration between MM and other SAP modules; collaborate with FICO, SD, PM, PP, HR for end‑to‑end process alignment; configure inter‑module data flow.
• Testing & Quality Assurance: Validate functionality, prepare test plans, conduct various testing, and support end‑users in test scenarios.
• End‑User Training & Documentation: Develop training materials, manuals, and conduct training sessions.
• System Upgrades & Continuous Improvement: Evaluate SAP releases, patches, and enhancements; drive process improvement and system optimization.
• Production Support & Issue Resolution: Provide day‑to‑day support for FICO‑related issues; monitor month‑end/year‑end closing; troubleshoot integrations.
• Governance & Compliance: Align SAP operations with policies; maintain audit trails and support audits.

Skills

Technical Architecture

Process Automation

Data Management

Integration & Analytics

Soft Skills

Education

Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience

Tools

Salesforce CPQ/Revenue Cloud

Sales Cloud

Service Cloud

Data Loader

DemandTools

DataLoader.io

Job description

Converge ICT Solutions Inc. is seeking a Salesforce Expert to serve as the primary administrator, configuration expert, and operational anchor for our Salesforce ecosystem.

You will bridge business needs with technology—designing, building, and maintaining stable cloud architecture to support sales, marketing, and support teams across the organization. You will manage day-to-day configuration, user administration, data integrity, and system optimization to empower users with reliable, scalable