Salesforce Administrator

MicroSourcing International; Manila; Hybrid; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing International is seeking a Salesforce Administrator for a hybrid role based in Ortigas, Pasig. The position supports Salesforce administration and development, with focus on automation, data integrity, and CRM workflows for Sales, Customer Success and Marketing.

You will own reports and dashboards, collaborate with leaders to translate processes into efficient CRM workflows, and ensure Salesforce remains the single source of truth for accounts, contracts, and renewals.

Qualifications

• At least 4 years of hands-on Salesforce administration and development.
• Experience supporting Sales and Customer Success in a SaaS environment.
• Strong knowledge of Salesforce customization, workflow automation, and CRM data management.
• Ability to build and maintain reports and dashboards for performance tracking.

Responsibilities

• Own Salesforce administration and development, including system customization, automation, and optimization of workflows, fields, and data.
• Build and maintain reports and dashboards to monitor sales pipelines, bookings, renewals, and customer retention.
• Collaborate with Sales, Customer Success, and Marketing leaders to translate business processes into efficient CRM workflows.
• Maintain data integrity and ensure Salesforce serves as the single source of truth for accounts, contracts, and renewals.
• Manage annual pricing updates in Salesforce, including price books, products, and quote templates, ensuring accuracy and timely implementation.
• Implement and maintain Salesforce security updates and protocols to support system compliance and data protection.
• Advise department leaders on Salesforce best practices, system improvements, and scalable Revenue Operations processes.

Skills

Salesforce administration

Salesforce development

CRM data management

Reports & dashboards

Workflow automation

Stakeholder communication

Tools

Salesforce

Job description

Discover your 100% YOU with MicroSourcing!

Position

: Revenue Operations Contractor

Office location:

Ortigas, Pasig

Work setup & shift:

Hybrid/ Full WFH | Nightshift

Contract

: 3-month fixed term (with possibility of full-time conversion)

Why join MicroSourcing?

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Salesforce Administrator, you will:

• Own Salesforce administration and development, including system customization, automation, and optimization of workflows, fields, and data.
• Build and maintain reports and dashboards to monitor sales pipelines, bookings, renewals, and customer retention.
• Collaborate with Sales, Customer Success, and Marketing leaders to translate business processes into efficient CRM workflows.
• Maintain data integrity and ensure Salesforce serves as the single source of truth for accounts, contracts, and renewals.
• Manage annual pricing updates in Salesforce, including price books, products, and quote templates, ensuring accuracy and timely implementation.
• Implement and maintain Salesforce security updates and protocols to support system compliance and data protection.
• Advise department leaders on Salesforce best practices, system improvements, and scalable Revenue Operations processes.

What You Need

Non-negotiables

• At least 4 years of hands-on experience in Salesforce administration and development.
• Proven experience supporting Sales and Customer Success teams within a SaaS business environment.
• Strong knowledge of Salesforce customization, workflow automation, and CRM data management.
• Demonstrated ability to build and maintain reports and dashboards for business performance tracking.
• Excellent written and verbal communication skills, with the ability to work independently, provide project updates, and manage stakeholder expectations.

Preferred Skills/expertise

• Salesforce certifications in administration, development, or related specializations.
• Experience supporting B2B SaaS or EdTech organizations.
• Background in managing pricing updates, Salesforce price books, product catalogs, and quote templates.
• Experience implementing Salesforce security updates and maintaining data governance standards.
• Strong business judgment and the ability to evaluate requests, recommend scalable solutions,