Senior Salesforce Administrator

MicroSourcing International; Manila; Hybrid; PHP 900,000 - 1,700,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Hybrid work setup

Job summary

MicroSourcing International in Ortigas, Pasig is seeking a Revenue Operations Contractor to own Salesforce administration and development, build reports, and optimize CRM workflows. The role collaborates with Sales, Customer Success, and Marketing to drive scalable Revenue Operations processes, while maintaining data integrity across accounts, contracts, and renewals.

The position is hybrid with a 3-month fixed term and potential for full-time conversion.

Qualifications

• At least 4 years of hands-on Salesforce administration and development experience.
• Proven experience supporting Sales and Customer Success teams within a SaaS business.
• Strong knowledge of Salesforce customization, workflow automation, and CRM data management.
• Demonstrated ability to build and maintain reports and dashboards for business performance.
• Excellent written and verbal communication skills; ability to work independently and manage stakeholders.

Responsibilities

• Own Salesforce administration and development, including customization, automation, and optimization of workflows, fields, and data.
• Build and maintain reports and dashboards to monitor pipelines, bookings, renewals, and customer retention.
• Collaborate with Sales, Customer Success, and Marketing to translate processes into CRM workflows.
• Maintain data integrity and ensure Salesforce is the single source of truth for accounts, contracts, and renewals.
• Manage annual pricing updates in Salesforce, including price books, products, and quote templates, ensuring accuracy.
• Implement and maintain Salesforce security updates and protocols to support compliance and data protection.
• Advise leadership on Salesforce best practices and scalable Revenue Operations processes.

Skills

Salesforce admin

Salesforce development

CRM data management

Reports & dashboards

Stakeholder communication

Tools

Salesforce

Price books

Job description

Position: Revenue Operations Contractor

Office location: Ortigas, Pasig

Work setup & shift: Hybrid/ Full WFH | Nightshift

Contract: 3-month fixed term (with possibility of full-time conversion)

Why join MicroSourcing?

You’ll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

• Own Salesforce administration and development, including system customization, automation, and optimization of workflows, fields, and data.
• Build and maintain reports and dashboards to monitor sales pipelines, bookings, renewals, and customer retention.
• Collaborate with Sales, Customer Success, and Marketing leaders to translate business processes into efficient CRM workflows.
• Maintain data integrity and ensure Salesforce serves as the single source of truth for accounts, contracts, and renewals.
• Manage annual pricing updates in Salesforce, including price books, products, and quote templates, ensuring accuracy and timely implementation.
• Implement and maintain Salesforce security updates and protocols to support system compliance and data protection.
• Advise department leaders on Salesforce best practices, system improvements, and scalable Revenue Operations processes.

What You Need

Non-negotiables

• At least 4 years of hands‑on experience in Salesforce administration and development.
• Proven experience supporting Sales and Customer Success teams within a SaaS business environment.
• Strong knowledge of Salesforce customization, workflow automation, and CRM data management.
• Demonstrated ability to build and maintain reports and dashboards for business performance tracking.
• Excellent written and verbal communication skills, with the ability to work independently, provide project updates, and manage stakeholder expectations.

Preferred Skills/expertise

• Salesforce certifications in administration, development, or related specializations.
• Experience supporting B2B SaaS or EdTech organizations.
• Background in managing pricing updates, Salesforce price books, product catalogs, and quote templates.
• Experience implementing Salesforce security updates and maintaining data governance standards.
• Strong business judgment and the ability to evaluate requests, recommend scalable solutions, and maintain CRM best practices.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

For more information, visit https://www.microsourcing.com/

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

• Terms & conditions apply.