Sales Training Delivery Manager

Maxicare; Makati; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Maxicare in Makati seeks a Sales and Accounts Training Manager to design, deliver, and evaluate high-impact sales training for inhouse teams, intermediaries, and client orientations.

The role emphasizes coaching, onboarding, and cross-functional collaboration with product, marketing, and HR to support campaigns and launches. Strong instructional design and adult learning principles are required.

Qualifications

• College graduate with 4-5 year course.
• 5 years to less than 8 years experience in related roles.
• Experience in sales training and leadership is preferred.

Responsibilities

• Training Delivery: Lead the delivery of engaging training sessions via in-person, webinars, and e-learning modules.
• Sales Coaching: Provide ongoing coaching to sales teams to apply training on the job.
• Training Evaluation: Measure effectiveness and gather feedback to improve content and delivery.
• Sales Onboarding: Develop and deliver onboarding for new sales hires to accelerate ramp-up.
• Cross Functional Collaboration: Align training with product launches, campaigns, and corporate initiatives.
• Reporting & Analysis: Track KPIs and report results to senior management with actionable insights.
• Deploy diverse learning methods company-wide: coaching, job-shadowing, online training, etc.
• Review performance and provide feedback, coaching and mentoring as needed.

Skills

Sales training

Adult learning principles

Instructional design

Education

College degree (4-5 years)

Job description

Job Description

Sales and Accounts Training Manager

Department: Operations, Support Services

Level: Manager

Reporting Line: SM, Operations & Accounts Training

Position Accountability Statement

The Sales Training Delivery Manager is responsible for delivering high-impact sales training programs for inhouse sales employees and intermediary partners and corporate orientations for all types of clients. This role focuses on equipping sales teams with the skills, knowledge, and tools necessary to meet and exceed sales targets. The ideal candidate will have a strong background in sales, adult learning principles, and instructional design, with the ability to translate business needs into effective training solutions.

Job Description

Training Delivery: Lead the delivery of engaging and interactive training sessions

through various platforms, including in-person workshops, webinars, and e-learning

modules. Ensure training is consistent, impactful, and aligned with business

objectives. (for Inhouse Sales, Intermediary Partners & Clients/Members including

HR Partners)

Sales Coaching: Provide ongoing coaching and mentorship to sales teams to

reinforce learning and help individuals apply training in real-world scenarios.

Conduct one-on-one and group coaching sessions to support skill development.

Training Evaluation: Measure the effectiveness of training programs by assessing

participants' performance and gathering feedback. Analyze training results to

continuously improve content, delivery methods, and overall training impact.

Sales Onboarding: Oversees the development and delivery of onboarding

programs for new sales hires to ensure they are fully equipped with the knowledge

and skills to succeed from day one.

Cross Functional Collaboration: Work closely with Sales, Operations, Product,

Marketing, and HR teams to ensure training aligns with product launches,

marketing campaigns, and corporate initiatives.

Reporting & Analysis: Track key performance indicators (KPIs) related to training

delivery and sales team performance. Present regular reports to senior

management and recommend actionable improvements.

Deploy different kinds of learning methods company wide٫ such as coaching٫ job-shadowing٫ online training and so on

Review performance and provide feedback, coaching and mentoring of staff as needed.

Implement a wide variety of training methods and provide opportunities for ongoing

development

Review training program’s effectiveness٫ success and ROI periodically and report on the results

STANDARD RESPONSIBILITY STATEMENTS

Strives to embody, commits to support, and deliver the quality policy, objectives and initiatives of the organization;

Communicates, engages, directs, and supports people to contribute to the Governance and Resilience effectiveness;

Demonstrates commitment to customers by ensuring applicable statutory and regulatory requirements are determined, understood and consistently met;

Abides by the Governance and Resilience policies and procedures for the effective management and control of its processes; and

Promotes and utilizes the Process Approach and Risk-based Thinking at work.

Performs other RELATED functions that may be assigned BY THE IMMEDIATE SUPERIOR

JOB SPECIFICATIONS

SKILLS

1. EDUCATIONAL REQUIREMENT

College Graduate of 4, 5 year-course

2. EXPERIENCE AND TRAINING

PERIOD OF TIME OR LENGTH of related experience the CANDIDATE must acquire before being assigned to and perform the functions of this job, SATISFACTORILY under NORMAL supervision:

5 years - Less than 8 years

3. SKILLS REQUIREMENT – TECHNICAL (For Tech and Business Support, Supervisory and Professional) Seasoned or highly technical: involves MASTERY of theories, trainings, and practices gained through education, seminars, mentoring, and other special development interventions

Location