Sales Support Specialist | No Exp Required | Newtown Cebu

ResultsCX; Lapu-Lapu; On-site; PHP 279,000 - 469,000; Full time

Job summary

ResultsCX is recruiting for a Sales & Retention Specialist - Telecommunications in Newtown, Lapu-Lapu City, Cebu. This full-time role focuses on driving sales, retaining customers, and resolving issues to prevent churn.

The ideal candidate will have strong English communication, be digitally proficient, and thrive in a fast-paced environment. A high school diploma or equivalent is required, with or without BPO experience.

Qualifications

• Proficient English communication is required.
• Able to navigate digital tools and solve problems.
• Thrives in a fast-paced environment and handles multiple tasks.

Responsibilities

• Performs sales activities including upselling and cross-selling.
• Retains existing customers who may cancel, downgrade, or switch providers.
• Resolves concerns that could lead to customer loss.
• Negotiates solutions, discounts, or offers to maintain customer loyalty.

Skills

English communication

Digital problem-solving

Fast-paced adaptability

Education

High School Graduate

Job description

Position: Sales & Retention Specialist - Telecommunications

Location: Newtown, Lapu-Lapu City, Cebu
Employment Type: Full-Time Position

Ready for a Career Move?

No experience? Bring your curiosity and willingness to learn.

If you're naturally curious about technology, enjoy learning new tools, and love helping people solve problems, this could be the perfect place to begin your career.

Start building experience that can take you far.

What You'll Do

• Performs sales activities (upselling, cross-selling)

• Retains existing customers who may cancel, downgrade, or switch providers

• Resolves concerns that could lead to customer loss

• Negotiates solutions, discounts, or offers to maintain customer loyalty

What We're Looking For

• With or without BPO experience

• Strong English communication skills

• Digitally proficient with problem-solving abilities

• Ability to thrive in a fast-paced environment

• High School Graduate or equivalent