B2C Telecom Sales Representative + Up to 35K + HMO & Benefits + Cebu Onsite

Logix BPO Pty; Cebu City; Sur place; PHP 180 000 - 300 000; Plein temps

Résumé du poste

Logix BPO Pty is seeking a B2C Telecom Sales Representative to join our sales team and assist customers with their telecommunications needs. The role focuses on consumer sales, upselling, and cross-selling telecom products and services.

Ideal candidates have experience in B2C telecom sales, familiarity with major brands, and a confident, persuasive communication style. You will promote plans, explain pricing, handle questions, and work toward sales targets while maintaining accurate customer

Qualifications

• Previous experience in B2C sales, preferably within the telecommunications industry.
• Experience selling telecom products, plans, packages, or services is highly preferred.
• Proven experience in upselling and cross-selling.
• Strong communication and interpersonal skills.
• Confident and persuasive communication style.
• Customer-focused with strong sales ability.
• Comfortable working with sales targets and performance metrics.
• Good problem-solving and negotiation skills.
• Able to understand customer needs and recommend appropriate solutions.
• Strong work ethic and willingness to achieve sales goals.

Responsabilités

• Assist customers with their telecommunications needs and requirements.
• Promote and sell telecom products, plans, packages, and services.
• Identify opportunities to upsell and cross-sell additional products or services.
• Recommend suitable plans and packages based on customer needs.
• Explain product features, pricing, promotions, and terms clearly.
• Handle customer questions and sales-related concerns professionally.
• Build rapport with customers and create a positive sales experience.
• Achieve individual sales, revenue, conversion, and other assigned targets.
• Maintain accurate customer and sales information.
• Follow company sales processes, policies, and compliance requirements.
• Stay updated on available products, promotions, and service offerings.

Connaissances

B2C sales

Upselling

Communication skills

Negotiation

Customer focus

Targets & metrics

Product knowledge

Description du poste

B2C Telecom Sales Representative

We are looking for a B2C Telecom Sales Representative to join our sales team and assist customers with their telecommunications needs.

The role focuses on consumer sales, upselling, and cross-selling telecom products and services. The ideal candidate has previous experience working with telecom companies, particularly in a B2C sales environment, and is comfortable recommending plans, packages, upgrades, and additional services based on customer needs.

Experience with major telecom brands such as AT&T, T-Mobile, Verizon, or similar telecommunications companies is highly preferred.

Key Responsibilities

• Assist customers with their telecommunications needs and requirements.

• Promote and sell telecom products, plans, packages, and services.

• Identify opportunities to upsell and cross-sell additional products or services.

• Recommend suitable plans and packages based on customer needs.

• Explain product features, pricing, promotions, and terms clearly.

• Handle customer questions and sales-related concerns professionally.

• Build rapport with customers and create a positive sales experience.

• Achieve individual sales, revenue, conversion, and other assigned targets.

• Maintain accurate customer and sales information.

• Follow company sales processes, policies, and compliance requirements.

• Stay updated on available products, promotions, and service offerings.

Qualifications

• Previous experience in B2C sales, preferably within the telecommunications industry.

• Experience selling telecom products, plans, packages, or services is highly preferred.

• Proven experience in upselling and cross-selling.

• Strong communication and interpersonal skills.

• Confident and persuasive communication style.

• Customer-focused with strong sales ability.

• Comfortable working with sales targets and performance metrics.

• Good problem-solving and negotiation skills.

• Able to understand customer needs and recommend appropriate solutions.

• Strong work ethic and willingness to achieve sales goals.

Preferred Experience

Candidates with experience working with or supporting major telecom brands such as the following are highly preferred:

• AT&T

• T-Mobile

• Verizon

• Comcast

• Spectrum

• Other US telecommunications providers

Experience in the following areas is also an advantage:

• B2C Telecom Sales

• Consumer Sales

• Inside Sales

• Inbound Sales

• Outbound Sales

• Upselling and Cross-Selling

• Retention

• Account Upgrades

• Mobile Plans

• Internet/Broadband Services

• Cable or Telecommunications Services

What We're Looking For

We are looking for someone who is:

• Sales-driven and target-oriented

• Confident when speaking with customers

• Comfortable recommending and selling products

• Skilled at identifying upselling opportunities

• Customer-focused and professional

• Able to build rapport quickly

• Motivated by achieving sales targets and incentives

• Adaptable and willing to learn new products and promotions