Sales and Retention Specialist | w/ PHP 10, 000 Bonus

ResultsCX; Lapu-Lapu; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Bonus (90 days)

Performance incentives

Paid training

Career growth

Health benefits

Inclusive culture

Job summary

ResultsCX in Lapu-Lapu, Cebu, is seeking a Sales and Retention Specialist to support customers with technology-related concerns and drive solution-based conversations. The role emphasizes active listening, problem-solving, and recommending relevant products to enhance customer experiences.

The successful candidate will join a fast-paced, team-oriented environment with paid training, performance incentives, and opportunities for career growth.

Qualifications

• 6 months of BPO experience.
• Excellent communication skills in English (verbal and written).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• High school diploma or equivalent.

Responsibilities

• Assist customers with technology-related concerns.
• Solve issues through active listening and problem-solving.
• Recommend relevant products and services that improve customer experiences.
• Build trust through genuine customer support.
• Grow your skills in consultative sales and solution-based conversations.

Skills

6 months BPO experience

English communication

Problem-solving

Teamwork

Education

High school diploma or equivalent

Job description

Job Title: Sales and Retention Specialist - Telecommunications
Location: Lapu-Lapu, Cebu
Employment Type: Full-Time

Are you the person friends and family call when their gadgets, apps, or devices stop working?

Do you enjoy troubleshooting technical issues and helping people find the right solutions?

We're looking for customer-focused professionals who are passionate about technology and enjoy creating positive customer experiences.

What You’ll Do:

• Assist customers with technology-related concerns
• Solve issues through active listening and problem-solving
• Recommend relevant products and services that improve customer experiences
• Build trust through genuine customer support
• Grow your skills in consultative sales and solution-based conversations

What We’re Looking For:

• With 6 Months of BPO Experience
• Excellent communication skills in English (verbal and written)
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced, team-oriented environment
• High school diploma or equivalent

What We Offer:

• Php 10, 000 Bonus (90-days completion bonus)
• Performance Based Incentives and Complexity Pay
• Paid training and continuous learning opportunities
• Career growth and promotion from within
• Health and wellness benefits
• A supportive and inclusive work culture