Sales Support Specialist: Detail-Oriented & Growth-Driven

SuperStaff; Masamat; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO with 1 free dependent upon hire

Life Insurance

10% Night Differential

20 PTO credits annually

VL and SL cash conversion

Annual Merit Increases and Employee  +

Job summary

SuperStaff in the Philippines is seeking a Sales Support Representative to provide administrative and customer support to our sales and operations teams. This role is ideal for someone who is highly organized, customer-focused, detail-oriented, and comfortable working in a fast-paced environment.

You will help keep sales activities and customer projects moving smoothly by managing customer information, preparing quotes, handling calls, supporting order entry, coordinating with internal teams and

Qualifications

• High school diploma or equivalent; additional education in office administration or a related field is a plus.
• Experience in sales support, customer service, or a similar role.
• Experience using CRM systems, order management tools, or data-entry software.
• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy in handling customer information, orders, and pricing.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Comfortable following verbal and written instructions.
• Strong customer-service mindset and ability to build professional relationships.
• Good math and reasoning skills.
• Team player with energy, confidence, and ownership of tasks.
• Strong commitment to quality and accuracy.
• HMO with 1 free dependent upon hire
• Life Insurance
• 10% Night Differential
• 20 PTO credits annually
• VL and SL cash conversion
• Annual Merit Increases and Employee Recognition
• Great Company Culture
• Career Growth and Learnings

Responsibilities

• Maintain and update customer information, including contacts, phone numbers, emails, and notes.
• Make outbound calls to enhance the customer experience and strengthen client relationships.
• Answer inbound customer calls and provide timely assistance.
• Update customer notes and templates and generate quotes.
• Provide administrative support to the Sales team.
• Assist with order entry and ensure information is accurate and complete.
• Coordinate with Sales, Operations, administrative teams, contractors, installers, and other stakeholders.
• Help address installation or project-related concerns and coordinate appropriate solutions.
• Communicate with installers or property representatives on behalf of Sales/Operations when needed.
• Provide timely information and support to the Sales team.
• Work closely with Sales and Installation teams to support timely project completion.
• Help ensure the quality and accuracy of customer orders and project information.

Skills

Communication

CRM usage

Order management tools

Data-entry software

MS Office

Attention to detail

Multitasking

Team player

Following instructions

Education

High school diploma

Office administration education

Tools

CRM systems

Order management tools

Data-entry software

Job description

SuperStaff in the Philippines is seeking a Sales Support Representative to provide administrative and customer support to our sales and operations teams. This role is ideal for someone who is highly organized, customer-focused, detail-oriented, and comfortable working in a fast-paced environment.

You will help keep sales activities and customer projects moving smoothly by managing customer information, preparing quotes, handling calls, supporting order entry, coordinating with internal teams and