Sales Support Specialist

Pepper Group; Philippines; On-site; PHP 180,000 - 270,000; Full time

Job summary

Pepper Group is seeking a detail-oriented administrative professional to support the sales team. You will establish and maintain records, assist with daily tasks, indexing, allocations, ad-hoc reporting and manage communications to introducers.

Responsibilities include managing the shared inbox, coordinating IT needs, onboarding business partners to new software and providing timely, accurate responses via phone, email and chat.

Qualifications

• Bachelor's/College Degree in Business/Administration/Management/Secretarial Studies or another related field
• 2 to 3 years experience in a similar role
• Must have previous call handling experience
• Excellent verbal and written English communication skills
• Ability to adapt to a fast-paced environment
• Positive disposition and can-do attitude
• Keen attention to details
• Ability to work well within a team environment

Responsibilities

• Establish and maintain records including consolidation of information for sales team recoverable expenses
• Assist with the completion of daily tasks ie. Indexing, Allocations, Ad-Hoc Reporting, Distribution of Communications to our Introducers and Pipeline management
• Responsible in managing the shared inbox and user & product database
• Respond to Introducers accurately and in a timely manner via phone, email and chat interactions
• Work with internal partners for form changes/improvements
• Provide administration support to sales team, including IT coordination
• Assist sales team to onboard business partners to new software

Skills

Call handling

English communication

Attention to detail

Team player

Adaptability

Fast-paced environment

Education

Bachelor’s degree in Business/Administration/Management/Secretarial Studies

Job description

• Establish and maintain records including consolidation of information for sales team recoverable expenses
• Assist with the completion of daily tasks ie. Indexing, Allocations, Ad-Hoc Reporting, Distribution of Communications to our Introducers and Pipeline management
• Responsible in managing the shared inbox and user & product database
• Respond to Introducers accurately and in a timely manner via phone, email and chat interactions
• Work with internal partners for form changes/improvements
• Provide administration support to sales team, including IT coordination
• Assist sales team to onboard business partners to new software

SELECTION CRITERIA

• Bachelors/College Degree in Business/Administration/Management/Secretarial Studies or another related field
• Candidate must have demonstrated 2 to 3 years experience in a similar role
• Must have previous call handling experience
• Excellent verbal and written English communication skills
• Ability to adapt to a fast-paced environment
• Positive disposition and can-do attitude
• Keen attention to details
• Ability to work well within a team environment