Sales Support

RBS Software Solutions; Pasig; On-site; PHP 279,000 - 424,080; Full time

Job summary

RBS Software Solutions is seeking a Sales Support professional to assist the Sales Team with administrative, technical, and operational tasks. The role focuses on coordinating proposals, client communications, and sales enablement materials to drive revenue and client satisfaction.

Responsibilities include preparing business proposals, updating client databases, and supporting bid processes. This role requires strong communication and organizational skills, with collaboration across Operations,

Qualifications

• Bachelor's degree in a related field is required.
• 1–3 years of experience in Sales Support or related roles.
• Strong written and verbal communication and presentation skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Basic graphic design, video editing, or multimedia skills are an advantage.
• Experience in preparing business proposals, quotations, or bid documents is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Prepare business proposals, quotations, contracts, and sales presentations.
• Maintain client databases, sales trackers, and lead monitoring tools.
• Monitor sales pipelines and follow-up schedules.
• Coordinate with internal departments to support sales requirements.
• Create product and solution video demonstrations for client presentations.
• Develop user guides and instructional materials for products and solutions.
• Design marketing brochures, quick-start guides, and sales enablement materials.
• Create and update TORs, scope of work documents, and project briefs.

Skills

Organizational skills

Communication skills

Presentation skills

Time management

Education

Bachelor's Degree in Business Administration, Marketing, Management, Information Technology, or related field

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

The Sales Support role provides administrative, technical, and operational assistance to the Sales Team to ensure the smooth execution of sales activities. This position plays a key role in coordinating sales documentation, client communications, business proposal preparation, sales enablement materials, and internal coordination to support revenue generation and customer satisfaction.

Key Responsibilities

• Assist the Sales Team in preparing business proposals, quotations, contracts, and sales presentations.
• Maintain and update client databases, sales trackers, and lead monitoring tools.
• Monitor sales pipelines, lead status, and follow-up schedules.
• Coordinate with internal departments (Operations, Finance, HR, and Technical Teams) to support sales requirements.
• Create and produce product and solution video demonstrations for client presentations and internal training.
• Develop step-by-step user guides and instructional materials for products, systems, and solutions.
• Design and prepare marketing brochures, quick-start guides, and sales enablement materials.
• Create, maintain, and update Terms of Reference (TOR), scope of work documents, project briefs, and related documentation.

2. Business Proposal & Sales Support

• Assist in the preparation, formatting, and submission of business proposals, project proposals, and bid documents.
• Coordinate with stakeholders to gather requirements, pricing, scope of work, and supporting documents for proposals.
• Prepare presentation materials and proposal decks for client meetings and presentations.
• Support lead generation, client prospecting, and sales initiatives.
• Participate in client meetings, product demonstrations, and business presentations when required.
• Assist the Sales Team in identifying business opportunities and maintaining client relationships.

3. Client Coordination

• Serve as a point of contact for client inquiries related to documentation, scheduling, and coordination.
• Assist in arranging client meetings, demonstrations, and presentations.
• Ensure timely responses to client requests and proper escalation when necessary.

4. Documentation & Reporting

• Prepare sales reports, weekly status updates, and performance summaries.
• Manage sales-related documentation, including contracts, MOAs, NDAs, TORs, and onboarding documents.
• Ensure proper filing, version control, and confidentiality of business information.

5. Administrative & Logistics Support

• Coordinate logistics for client visits, demonstrations, and business meetings.
• Support procurement and documentation of sales-related expenses and reimbursements.
• Assist in billing endorsements and coordinate with Finance regarding invoicing requirements.

6. Process Improvement & Team Support

• Support the implementation of sales tools and internal processes.
• Recommend process improvements to enhance sales efficiency and customer experience.
• Assist in onboarding and training new sales personnel.
• Perform other duties that may be assigned by management from time to time.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Management, Information Technology, or a related field.
• 1-3 years of experience in Sales Support, Customer Service, Documentation, Administrative, Business Development, or related roles.
• Strong organizational, communication, presentation, and time management skills.
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
• Basic graphic design, video editing, or multimedia skills are an advantage.
• Experience in preparing business proposals, quotations, project proposals, or bid documents is an advantage.
• Strong written and verbal communication skills.
• Comfortable interacting with clients and business partners.
• Open to handling sales-related responsibilities and participating in business development activities.
• Willing to conduct client presentations and assist in sales meetings when required.
• Experience in B2B sales, account management, or lead generation is an advantage.
• Ability to work independently and collaboratively in a fast-paced environment.

Communication Skills Attention to Details Written and Verbal Communication Skills Reports Organizational Skills Coordination Skills Interpersonal Skills CRM