Sales Support Specialist

optiBPO; Mabalacat; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

In-house medical team

HMO coverage

Learning opportunities

Job summary

optiBPO is expanding its Philippines team in Clark, Pampanga, US shift. The Sales Support Specialist will back the sales force by handling leads, preparing quotations, and ensuring smooth client communication.

This role emphasizes CRM usage, data accuracy, and cross-functional collaboration with marketing. Ideal candidates bring proven Sales Support experience, strong CRM and MS Office know-how, and excellent written and verbal communication skills.

Qualifications

• Proven experience as a Sales Support Specialist or similar role.
• Strong knowledge of CRM software and sales processes.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Highly organized with the ability to multitask and prioritize.
• Customer-focused with strong interpersonal skills.

Responsibilities

• Assist the sales team with daily activities and customer inquiries.
• Qualify and manage leads using the CRM system.
• Prepare and process sales quotations and proposals.
• Maintain accurate customer and sales data.
• Collaborate with marketing and sales to support campaigns and promotions.
• Provide timely follow-up to customer requests and sales team requirements.

Skills

CRM proficiency

Sales support

Communication

MS Office

Tools

CRM software

Job description

Sales Support Specialist

Job Category: Sales | JR-20736

Job Location: Clark, Pampanga

Why will you love working with this Client?

Our client aims to provide full technology lifecycle management, including helpdesk support. This client has been in the industry for a long time and is now expanding its team here in the Philippines. Join them and be part of an amazing company!

Location / Shift

Clark, Pampanga - US Shift

Job Overview

As a Sales Support Specialist at eSquared, you will provide crucial assistance to the sales team, simplifying the sales process and enhancing customer experience. Your duties include managing leads, preparing sales documentation, and ensuring seamless communication between sales representatives and clients.

Key Responsibilities

• Assist thesales team with daily activities and customer inquiries.
• Qualify and manage leads using the CRM system.
• Prepare and process sales quotations and proposals.
• Maintain accurate customer and sales data.
• Collaborate with marketing and sales to support campaigns and promotions.
• Provide timely follow-up to customer requests and sales team requirements.

Requirments

• Proven experience as a Sales Support Specialist or similar role.
• Strong knowledge of CRM software and sales processes.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Highly organized with the ability to multitask and prioritize.
• Customer-focused with strong interpersonal skills.

Why join optiBPO?

optiBPO is an exciting workplace where smart, talented professionals will surround you. These professionals support clients across Australia, New Zealand, the US, Canada, and Europe. Moreover, this is an excellent opportunity for anyone interested in taking on the role of Sales Support Specialist. The job is within an international environment.

Perks & Benefits

• In-house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.

Enjoy great perks and benefits, such as an in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. In addition, we need to help you advance your career by elevating growth strategies. You will also have learning opportunities throughout your career journey with us. If you are passionate about contributing to a dynamic team, the Sales Support Specialist role offers great career prospects at optiBPO.