Sales Support Officer - AU Account

ESC Corporation; Pasig; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

Competitive salary

Allowances

Supportive work environment

Australian hours

Onsite Ortigas

Job summary

ESC Corporation is seeking a Sales Support Officer to join our Australian fintech team in Ortigas. You will be the first point of contact for our clients and introducers, delivering prompt, professional service and helping onboard new clients.

This full-time onsite role requires strong English, attention to detail, and solid Excel skills. You will coordinate with customer service, settlements, and credit teams, and help produce monthly sales reports.

Qualifications

• Confident spoken and written English.
• Strong attention to detail and data accuracy.
• Proficiency in MS Office suite, particularly Excel.
• Capable of handling objections and conflicts with diplomacy and achieving satisfactory resolutions.
• Demonstrated ability to work independently and maintain high levels of energy and passion.
• Good negotiation skills coupled with a commitment to delivering on promises.

Responsibilities

• First point of contact for inbound sales calls with prompt, professional support.
• Keep introducers informed with timely updates on deal status via phone and email.
• Proactively obtain missing information from introducers to smooth deal processing.
• Collaborate with customer service, settlements, and credit to ensure accurate deal processing.
• Handle profiling and processing of new broker accreditations promptly.
• Prepare and maintain monthly sales reports using Excel and internal systems.
• Manage general sales administration tasks to support the sales function.

Skills

English proficiency

Detail orientation

Excel

Negotiation skills

Independent worker

Communication skills

Tools

MS Office

Job description

Sales Support Officer

Overview

We have a new opportunity for an outgoing and proactive Sales Support Officer with our growing Australian Fintech team. In this role you'll play a crucial role in delivering exceptional front-end service to our valued clients and partners. As an integral part of our originations team, you'll be at the forefront of onboarding new clients and ensuring seamless service for existing introducers. If you're ready to make a meaningful impact and thrive in a dynamic environment, we’re keen to speak with you!

Key Responsibilities

• Serve as the first point of contact for inbound calls to the general sales line, providing prompt and professional assistance.
• Keep introducers informed with timely updates on deal status through phone and email communications.
• Proactively request any missing information from introducers, ensuring smooth processing of deals.
• Collaborate closely with customer service, settlements, and credit teams to ensure accuracy and efficiency in deal processing.
• Handle the profiling and processing of new broker accreditations promptly and accurately.
• Prepare and maintain monthly sales reporting using Excel and our internal systems.
• Manage general sales administration tasks to support the overall sales function effectively.

Skills and Competencies

• Confident spoken and written English.
• Strong attention to detail and data accuracy.
• Proficiency in MS Office suite, particularly Excel.
• Capable of handling objections and conflicts with diplomacy and achievingsatisfactory resolutions.
• Demonstrated ability to work independently and maintain high levels of energy and passion.
• Good negotiation skills coupled with a commitment to delivering on promises.

We’re Offering

• Competitive salary (up to P30K p/month, depending on experience).
• Attractive allowances and benefits.
• A supportive and dynamic work environment.
• Australian business hours schedule (morning/day shift), Monday to Friday.
• Please note: This is a full-time onsite role based in Ortigas.(location - Robinsons Equitable Tower, ADB Avenue)

About Our Client

Our client is an innovative Australian fintech providing business lending services to SME businesses throughout Australia.

Established in 2015, and led by a very experienced management team, our client offers finance for asset purchase, motor vehicles, business equipment and insurance premium funding.