Sales Support Officer

MicroSourcing; Quezon City; Hybrid; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Performance bonuses

Paid time-off with cash conversion

Job summary

MicroSourcing in Eastwood, Libis, Quezon City, is seeking a Sales Support Officer for a hybrid, dayshift role focused on supporting vehicle dealerships and coordinating orders. You will manage delivery reports, assist with paperwork, and ensure timely handovers to customers.

Join a team that values collaboration, flexible work arrangements, and opportunities for growth. Competitive rewards, healthcare coverage from day one, and performance bonuses are included.

Qualifications

• Non-negotiable experience in fleet management or direct communication with automotive dealerships.
• At least 1 year of professional administration or customer service involving heavy document management.
• A keen eye for detail with the ability to handle large workloads while maintaining data quality.
• Excellent oral and written communication to manage supplier relationships and update customers.
• Proven ability to plan and coordinate tasks against strict deadlines under pressure.

Responsibilities

• Coordinate with vehicle dealerships to confirm order acceptance and capture all specs.
• Manage weekly delivery confirmation reports and notify delays to customers and sales teams.
• Facilitate third-party vehicle fit-outs and interstate transport, handling papers and invoices.
• Resolve delivery issues to ensure seamless handover to customers.
• Process high volumes of automated task reports and internal incidents daily.
• Coordinate with Accounts Payable to ensure timely supplier payments.

Skills

Fleet or Automotive Experience

Document Processing Proficiency

Analytical Accuracy

Communication Skills

Time Management

Job description

Job Description

Discover your 100% YOU with MicroSourcing!

Position

Sales Support Officer

Location

Eastwood, Libis, Quezon City

Work setup & shift

Hybrid | Dayshift

Why join MicroSourcing?

You’ll Have

Competitive Rewards

Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit

Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony

Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth

Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork

Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Sales Support Officer, you will:

• Coordinate with vehicle dealerships to confirm order acceptance and ensure all technical specifications are captured.
• Manage weekly delivery confirmation reports, updating date changes in the Miles system and notifying customers and sales teams of any delays.
• Facilitate third-party vehicle fit-outs and interstate transport by managing all required paperwork, registration forms, and invoices.
• Resolve delivery issues, such as early registrations or address changes, to ensure a seamless handover to the customer.
• Process high volumes of automated task reports and internal incidents daily to maintain workflow efficiency.
• Communicate with the Accounts Payable team to ensure supplier payment requests are handled accurately and on time.
• Assist the broader In-life Services team with ad-hoc tasks and project-based initiatives as priorities shift.

What You Need

Non-negotiables

• Fleet or Automotive Experience: Prior experience in fleet management or direct communication with automotive dealerships.
• Document Processing Proficiency: At least 1 year of experience in a professional administration or customer service role involving heavy document management.
• Analytical Accuracy: A keen eye for detail with the ability to process large workloads while maintaining high data quality.
• Communication Skills: Excellent oral and written skills to manage supplier relationships and provide clear updates to customers.
• Time Management: Proven ability to plan and coordinate tasks against strict delivery deadlines and under high-pressure conditions.

Preferred Skills/expertise

• Knowledge of state-specific vehicle registration requirements and third-party supplier management.
• Advanced analytical qualifications or experience in a data-heavy "workload management" environment.
• Experience using the Miles fleet management system or similar industry-specific software.
• Demonstrated ability to identify process gaps and assist in project-based efficiency improvements.
• Strong "Customer First" mindset with a focus on producing quality outcomes for the business and its clients.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/

Terms & conditions apply