Sales Support & Loan Processing Specialist

BDO Unibank; Toledo; On-site; PHP 180,000 - 300,000; Full time

Job summary

BDO Unibank is seeking a customer-service oriented professional to engage walk-in borrowers at the Loan Processing Office in Cebu. You will prepare and consolidate sales reports, handle inquiries from clients, and liaise with other units to resolve service issues.

A four-year degree and at least one year in sales or customer service within financial institutions are required. Proficiency in Microsoft Office and strong communication skills are essential.

Qualifications

• Four-year degree required.
• At least 1 year of experience in sales or customer service in financial institutions, lending institutions, banks, call centers, or telecoms.
• Proficiency in Microsoft Office.
• Strong communication and customer service orientation.

Responsibilities

• Greet and entertain walk-in borrowers at Loan Processing Office.
• Prepare and consolidate reports related to Sales.
• Handle inquiries and concerns of internal and external clients.
• Act as liaison with other units to resolve operational or service issues.

Skills

Customer service

Communication

Sales experience

Lending knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Job description

BDO Unibank is seeking a customer-service oriented professional to engage walk-in borrowers at the Loan Processing Office in Cebu. You will prepare and consolidate sales reports, handle inquiries from clients, and liaise with other units to resolve service issues.

A four-year degree and at least one year in sales or customer service within financial institutions are required. Proficiency in Microsoft Office and strong communication skills are essential.