Account Representative

BDO Unibank; Toledo; On-site; PHP 201,000 - 357,000; Full time

Job summary

BDO Unibank is seeking a Customer Service Associate in Cebu, responsible for entertaining walk-in borrowers in the Loan Processing Office and supporting sales reporting.

The role requires a 4-year degree, at least 1 year in sales or customer service in financial institutions, and proficiency in MS Office. Excellent communication and a strong customer-service orientation are essential for success in this team.

Qualifications

• Graduate of any 4 year degree course.
• At least 1 year experience in sales or customer service in financial institutions.
• Proficient in Microsoft Office and good communication.
• Strong customer-service orientation.

Responsibilities

• Entertain walk-in borrowers in the Loan Processing Office.
• Prepare and consolidate reports related to Sales.
• Handle inquiries and concerns of internal and external clients and liaise with other units to resolve issues.

Skills

Customer service

Communication skills

MS Office

Team player

Education

4-year degree

Tools

MS Office

Job description

Select how often (in days) to receive an alert:

This position will be responsible in entertaining walk-in borrowers in Loan Processing Office.

Preparation and consolidation of reports related to Sales.

Handles inquiries and concerns of internal and external clients and serves as liaison with other units in the resolution of operational or service issues.

Qualifications

Graduate of any 4 year degree course

With at least 1 year experience in any field such as sales and customer service of any financial institutions, lending institutions, banks, call centers and telecommunications company, an advantage.

Must have knowledge and skills in Microsoft Office.

Must have good communication skills.

Highly customer service-oriented.

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 25520

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. All Rights Reserved.