Sales Support Coordinator | WFO | CRK

Cloudstaff Philippines Inc.; Philippines; On-site; PHP 312,000 - 580,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Company-provided PC/Laptop

Fiber internet connection

Career advancement opportunities

Office perks and events

Employee referral incentives

Job summary

Cloudstaff Philippines Inc. is seeking a Sales Support Specialist to assist the sales team with administrative tasks and customer service, helping the team reach its goals. The role offers foundational exposure to sales processes and CRM practices.

You will prepare proposals, respond to inquiries, coordinate with sales reps, maintain records, process orders, and support meetings. A proactive communicator who thrives in a fast-paced environment will fit well, with opportunities to grow within

Qualifications

• Bachelor's degree in business, marketing, or related field.
• 1–2 years in sales support or customer service.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM basics.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist in preparing sales proposals and presentations.
• Manage customer inquiries with timely responses.
• Coordinate with sales reps to ensure smooth operations.
• Maintain accurate records of sales activities and customer interactions.
• Support tracking and reporting of sales metrics.
• Help organize sales meetings and events.
• Process sales orders and ensure timely delivery.
• Provide general administrative support to the sales department.
• Monitor shared sales inbox, log projects, and gather missing information.
• Handle routine dealer questions and provide product information and updates.
• Prepare and send simple product quotes following training.
• Track deadlines and follow up to keep projects moving within 48-hour turnaround.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Adaptability in fast-paced environment

Education

Bachelor's degree in business, marketing, or related field

Tools

Microsoft Office Suite

Job description

Job Description

Job Summary

We are looking for a Sales Support Specialist to join our team. The ideal candidate will assist the sales team in achieving their goals by providing administrative support and customer service. This role offers an opportunity to develop foundational skills in sales processes and customer relationship management.

Key Responsibilities

• Assist in preparing sales proposals and presentations
• Manage customer inquiries and provide timely responses
• Coordinate with sales representatives to ensure smooth operations
• Maintain accurate records of sales activities and customer interactions
• Support the sales team in tracking and reporting sales metrics
• Help organize sales meetings and events
• Process sales orders and ensure timely deliveryProvide general administrative support to the sales department
• Monitoring the shared sales inbox, logging projects and gathering missing information.
• Handling routine dealer questions, samples, product information and project updates.
• Preparing and sending straightforward product quotes, such as 20 training tables and 20 chairs, following training.
• Tracking deadlines and following up internally to keep projects moving within our 48-hour turnaround requirement.

Qualifications and Requirements

• Bachelor's degree in business, marketing, or a related field
• 1–2 years of experience in sales support or customer service
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
• Attention to detail and strong organizational skills

Perks and Benefits

Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Endless opportunities for career advancement
Exclusive ATM inside the office for employee's convenience
We set you up for success with a company-provided PC/Laptop and fiber internet connection
Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
Top notch workplace with first class VIP lounge and game rooms
Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
International career growth and connections
Unlimited cash incentives for hired referrals
Mental Wellness Employee Assistance program through Lifeworks
In-house psychiatrist available to support employees’ well-being
Become part of the Employee Share Units program
Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?
Award-winning Culture : We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
Invest in You : We support your development through comprehensive training programs, mentoring and opportunities for career advancement
Thrive as an Individual : We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.