Sales Support Representative

LogiScale Inc.

Makati

On-site

PHP 300,000 - 480,000

Full time

4 days ago

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Benefits offered by this job

HMO with 1 free dependent

Life Insurance

10% Night Differential

20 PTO credits annually

VL and SL cash conversion

Annual Merit Increases

Great Company Culture

Career Growth and Learnings

Weekend off

Job summary

LogiScale Inc. in Makati seeks a Sales Support Representative to provide administrative and customer support to the sales and operations teams, manage customer data, prepare quotes, handle calls, and assist with order entry.

You will coordinate with Sales, Operations, installers, and other stakeholders, maintain accurate records, and help ensure timely project completion while delivering excellent service. This role requires attention to detail, proficiency with MS Office and CRM tools, strong

Qualifications

Experience in sales support or customer service is preferred.
Experience with CRM and order management tools.

Responsibilities

Maintain and update customer information, including contacts and notes.
Prepare quotes and assist with order entry.
Coordinate with Sales, Operations, and installers to support projects.
Provide administrative support to the Sales team.

Skills

Strong communication

Attention to detail

Multitasking

Team player

Customer-service mindset

Fast-paced environment

Education

High school diploma or equivalent

Office administration coursework

Tools

CRM systems

Order management tools

Data-entry software

Microsoft Office (Word, Excel, Outlook)

Job description

About the role

We are looking for a Sales Support Representative to provide administrative and customer support to our sales and operations teams. You will help keep sales activities and customer projects moving smoothly by managing customer information, preparing quotes, handling calls, supporting order entry, coordinating with internal teams and installers, and assisting with day-to-day administrative needs.

Key responsibilities

Maintain and update customer information, including contacts, phone numbers, emails, and notes.
Make outbound calls to enhance the customer experience and strengthen client relationships.
Answer inbound customer calls and provide timely assistance.
Update customer notes and templates and generate quotes.
Provide administrative support to the Sales team.
Assist with order entry and ensure information is accurate and complete.
Coordinate with Sales, Operations, administrative teams, contractors, installers, and other stakeholders.
Help address installation or project-related concerns and coordinate appropriate solutions.
Communicate with installers or property representatives on behalf of Sales/Operations when needed.
Provide timely information and support to the Sales team.
Work closely with Sales and Installation teams to support timely project completion.
Help ensure the quality and accuracy of customer orders and project information.

About you

High school diploma or equivalent; additional education in office administration or a related field is a plus.
Experience in sales support customer service, or a similar role.
Experience using CRM systems, order management tools, or data-entry software.
Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
Strong verbal and written communication skills.
Excellent attention to detail and accuracy, particularly when handling customer information, orders, and pricing.
Ability to multitask, prioritize, and work effectively in a fast-paced environment.
Comfortable following verbal and written instructions.
Strong customer-service mindset and ability to build professional relationships.
Good math and reasoning skills.
Team player with energy, confidence, and a willingness to take ownership of tasks.
Strong commitment to quality and accuracy.