Sales Support Administrator

VTSA INTERNATIONAL INC.; Pasig; Presencial; PHP 279.000 - 446.000; Jornada completa

Descripción de la vacante

VTSA INTERNATIONAL INC. is seeking a detail-oriented Sales Support Administrator to join our team in Pasig City, Metro Manila. This role provides essential administrative support to the sales team, manages client communications, and coordinates orders to ensure smooth deal closure.

You will maintain client records, assist with proposals, prepare contracts, and generate sales metrics. Excellent English communication, strong organisational skills, and experience with CRM systems are required.

Formación

• Experience in a sales administration or client-facing admin role.
• Strong organisational and time management skills.
• Excellent written and spoken English; Filipino language is a plus.
• Proficient with Microsoft Office and CRM systems.
• Attention to detail and accuracy in documentation.

Responsabilidades

• Manage client inquiries, proposals, and quotations with timely communication.
• Prepare contracts, purchase orders, and client records.
• Schedule meetings, presentations, and client visits with logistics.
• Process orders and ensure proper documentation.
• Update CRM and customer databases with current information.
• Provide data entry, filing, and general admin support to the sales team.
• Generate sales reports and performance metrics for management.
• Coordinate between sales, operations and other departments for order fulfilment.
• Handle client concerns professionally and escalate when needed.
• Perform clerical duties such as photocopying and scanning.

Conocimientos

Sales admin exp

Organisational skills

English communication

MS Excel

MS Word

CRM software

Attention to detail

Customer service

Team player

Discretion

Problem-solving

Fast-paced sales

Herramientas

Microsoft Excel

Microsoft Word

CRM software

Descripción del empleo

About the role

VTSA INTERNATIONAL INC. is seeking a detail-oriented and organised Sales Support Administrator to join our team on a full-time basis. Based in Pasig City, Metro Manila, this role is essential to the efficient operation of our sales department. As Sales Support Administrator, you will serve as a key point of contact between our sales team and clients, providing comprehensive administrative support that directly impacts our ability to close deals and maintain strong client relationships. This position is integral to ensuring our sales operations run smoothly and professionally, whilst supporting the achievement of our business objectives.

Key responsibilities

• Manage and coordinate client inquiries, sales proposals, and quotations, ensuring timely and accurate communication with prospects and existing clients

• Prepare and maintain detailed sales documentation, including contracts, purchase orders, and client records

• Schedule and coordinate sales meetings, presentations, and client visits, managing calendars and arranging necessary logistics

• Process orders and ensure proper documentation is completed accurately and in compliance with company procedures

• Maintain and update customer databases and CRM systems with current client information and transaction history

• Provide administrative support to the sales team, including data entry, filing, and record keeping

• Generate sales reports and performance metrics to assist management with tracking and analysis

• Liaise between sales, operations, and other departments to ensure seamless order fulfilment and client satisfaction

• Handle client complaints or concerns with professionalism, escalating issues when necessary

• Perform general clerical duties including photocopying, scanning, and correspondence management

What we’re looking for

• Proven experience working in a sales administration or client-facing administrative role within the administration and office support sector

• Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

• Excellent written and verbal communication skills in English; Filipino language proficiency is advantageous

• Proficiency in Microsoft Office applications, particularly Excel and Word, and experience with CRM software

• Attention to detail with a commitment to accuracy in all documentation and data entry

• Professional demeanour with excellent customer service orientation and ability to build rapport with clients

• Ability to work independently whilst collaborating effectively within a team environment

• High level of discretion and ability to handle confidential information appropriately

• Problem-solving mindset with the ability to anticipate client needs and provide proactive support

• Experience in a fast-paced sales environment is preferred

What we offer

At VTSA INTERNATIONAL INC., we value our employees and are committed to creating a positive and supportive workplace. We offer competitive remuneration packages and a range of benefits designed to support your wellbeing and career development. Our company culture emphasises teamwork, professional growth, and recognition of individual contributions. We provide opportunities for skill development and career progression, allowing you to advance within our growing organisation. We maintain a respectful and inclusive workplace environment where your ideas and contributions are valued.