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Triangle Holdings System Corporation in the Philippines is seeking a Sales Coordinator to support the sales team by coordinating customer orders, maintaining quotations, and preparing sales materials. The role also involves organizing meetings, updating databases, and processing orders with logistics to ensure timely fulfilment.
The position requires strong communication, the ability to multitask, and proficient use of standard office tools.
Support the sales team by coordinating customer orders, maintaining accurate sales documentation, facilitating communication across internal departments, and helping ensure timely and efficient sales operations. This role also provides professional customer service, supports reporting activities, and assists the sales manager and team with day-to-day coordination.
Prepare and maintain quotations, proposals, contracts, sales reports, presentations, spreadsheets, and other sales materials.
Organize and schedule meetings, appointments, sales team activities, events, and training sessions.
Maintain and update customer databases, sales files, and document control records.
Process sales orders accurately and coordinate with logistics, production, and inventory teams to support timely order fulfilment.
Monitor stock levels and communicate product availability to the sales team.
Track order status and provide customers with timely updates.
Handle customer inquiries, follow-ups, and complaints professionally.
Provide basic product or service information and forward complex concerns to the appropriate sales representative or department.
Assist with weekly, monthly, and quarterly sales reports.
Review sales data for trends, discrepancies, and follow-up requirements.
Liaise between the sales team and internal departments to support smooth coordination.
Coordinate the distribution of marketing materials and provide administrative support for sales activities.
Perform general clerical duties, including filing, scanning, and email correspondence.
Assist with developing standard operating procedures for sales processes.
Support the sales manager and sales team with ad hoc tasks as needed.
Bachelor's degree in Business or a related field.
At least one year of experience in sales coordination, sales administration, customer service, or a similar role.
Strong verbal and written communication skills.
Excellent interpersonal and customer service abilities.
Ability to multitask, prioritize tasks, manage time effectively, and meet deadlines.
Ability to work independently while collaborating effectively with sales and cross-functional teams.
Flexibility and adaptability when workflows and responsibilities change.
Strong attention to detail and ability to maintain accurate records.
Proficiency in standard office productivity tools, including spreadsheets, presentations, email, and document management applications.