Pre-Sales Technical Support

POLAR BEAR; Davao del Sur; On-site; PHP 20,000 - 30,000; Full time

Job summary

A leading company in Davao del Sur is seeking an Administrative Support professional to provide essential assistance to the sales team. Responsibilities include preparing sales documents, managing customer records, and coordinating with internal departments. The ideal candidate should have a high school diploma, preferably a bachelor's degree, and 1-3 years of experience in sales support or customer service. Strong organizational and communication skills are crucial for success in this role.

Qualifications

• 1-3 years of experience in sales support, customer service, or a related field.
• Familiarity with CRM systems and sales processes is an advantage.

Responsibilities

• Prepare sales documents such as proposals, contracts, and invoices.
• Manage and update customer records in CRM systems.
• Handle correspondence on behalf of the sales team.
• Assist the sales team with scheduling meetings and preparing presentations.
• Coordinate with internal departments to ensure timely delivery of products.
• Monitor and track sales team performance metrics.

Skills

Administrative skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

CRM systems

Job description

Administrative Support

• Prepare sales documents such as proposals, contracts, and invoices.
• Manage and update customer records in CRM systems.
• Handle correspondence, including emails and phone calls, on behalf of the sales team.

Sales Process Assistance

• Assist the sales team with scheduling meetings, preparing presentations, and following up on leads.
• Coordinate with internal departments (e.g., marketing, operations) to ensure timely delivery of products or services.
• Monitor and track sales team performance metrics, compiling reports as needed.

High school diploma or equivalent is required.

• A bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

Experience

• 1-3 years of experience in sales support, customer service, or a related field.
• Familiarity with CRM systems and sales processes is an advantage.

Skills and Competencies

Administrative and Organizational Skills

• Strong ability to handle multiple tasks and prioritize effectively.
• Detail-oriented with excellent documentation and record-keeping skills.