Sales Supervisor

Furukawa Sangyo Kaisha Phils., Inc.; Biñan; Presencial; PHP 600 000 - 900 000; Tempo integral

Resumo da oferta

Furukawa Sangyo Kaisha Phils., Inc. is seeking a Sales Supervisor to lead the sales team and coordinate day-to-day operations to meet departmental targets.

You will oversee customer requirements, support key relationships, ensure compliance with policies and regulations, and provide direction and coaching to Sales Associates. You will work closely with the President and General Manager to maintain accurate reporting, effective planning, and timely resolution of operational concerns, while

Qualificações

• Requires a degree in Marketing, Management or related field.
• At least five years of experience handling inventory management.
• At least two years in a leadership role.
• Strong negotiation skills and the ability to manage customer and operational concerns effectively.
• Good command of English with strong written and oral communication skills.
• Experience supervising sales operations, reviewing reports, and coordinating with multiple departments.
• Strong organizational skills, attention to detail, and ability to manage priorities and commitments.

Responsabilidades

• Provide overall leadership and supervision of the Sales Team to achieve company targets and goals.
• Monitor daily sales operations, workload, priorities, customer requirements, and follow-through.
• Coach, guide, and support Sales Associates while monitoring performance.
• Ensure compliance with sales policies, procedures, laws and regulations.
• Coordinate with Sales Associates regarding customer requirements, operational concerns, and pending matters.
• Escalate urgent and high-priority sales concerns to the President and General Manager.
• Review sales incidents, corrective actions, and preventive actions and ensure timely follow-through.
• Support the evaluation and development of Sales personnel.
• Oversee the Copper Alloy business and ensure timely responses and resolutions for customer requirements and quality issues.
• Manage customer-related concerns, particularly major or escalated matters, and support existing customer relationships.
• Organize sales coverage across Automotive, Electronics, and other sections as directed by Management.
• Review quotations, purchase orders, inventory reports, aging reports, purchasing plans, and other sales documents before approval or submission.
• Review reconciliation between Sales and Operations reports.
• Monitor the validity and renewal of importation permits and licences relevant to sales operations.
• Review sales reports and documents to ensure accuracy, completeness, and timely submission.
• Prepare and submit sales reports, analysis, planning, budgeting, and management reporting requirements.
• Provide operational input to weekly and monthly sales reports.
• Coordinate with the President, General Manager, and other departments on sales matters.
• Participate in Team Leaders' Meetings and provide updates on sales operations, team concerns, and customer-related matters.
• Support the implementation of sales projects and initiatives.
• Update and improve sales standard operating procedures and policies as necessary.
• Perform other tasks assigned by the President or General Manager.

Conhecimentos

Inventory management

Leadership

Negotiation

English proficiency

Organizational skills

Formação académica

Bachelor's degree in Marketing or Management or related field

Descrição da oferta de emprego

About the role

The Sales Supervisor leads the Sales Team and coordinates day-to-day sales operations to achieve departmental targets and business goals. This role oversees customer requirements, supports key customer relationships, ensures compliance with sales policies and applicable regulations, and provides direction, coaching, and support to Sales Associates. The position also works closely with the President, General Manager, and other departments to maintain accurate reporting, effective planning, and timely resolution of operational concerns.

Key responsibilities

• Provide overall leadership and supervision of the Sales Team to achieve company targets and goals.

• Monitor daily sales operations, workload, priorities, customer requirements, and follow-through.

• Coach, guide, and support Sales Associates while monitoring individual and team performance.

• Ensure compliance with sales policies, procedures, company rules, and applicable laws and regulations.

• Coordinate with Sales Associates regarding customer requirements, operational concerns, and pending matters.

• Escalate urgent and high-priority sales concerns to the President and General Manager.

• Review sales incidents, corrective actions, and preventive actions and ensure timely follow-through.

• Support the evaluation and development of Sales personnel.

• Oversee the Copper Alloy business and ensure timely responses and resolutions for customer requirements and quality issues.

• Manage customer-related concerns, particularly major or escalated matters, and support existing customer relationships.

• Organize sales coverage across the Automotive, Electronics, and other sections as directed by Management.

• Review quotations, purchase orders, inventory reports, aging reports, purchasing plans, and other sales documents before approval or submission.

• Review reconciliation between Sales and Operations reports.

• Monitor the validity and renewal of importation permits and licences relevant to sales operations.

• Review sales reports and documents to ensure accuracy, completeness, and timely submission.

• Prepare and submit sales reports, analysis, planning, budgeting, and management reporting requirements.

• Provide operational input to weekly and monthly sales reports.

• Coordinate with the President, General Manager, and other departments on sales matters.

• Participate in Team Leaders' Meetings and provide updates on sales operations, team concerns, and customer-related matters.

• Support the implementation of sales projects and initiatives.

• Update and improve sales standard operating procedures and policies as necessary.

• Perform other tasks assigned by the President or General Manager.

What we're looking for

• A degree in Marketing, Management, or a related field.

• At least five years of experience handling inventory management.

• At least two years of experience in a leadership role.

• Strong negotiation skills and the ability to manage customer and operational concerns effectively.

• Good command of English with strong written and oral communication skills.

• Experience supervising sales operations, reviewing reports, and coordinating with multiple departments.

• Strong organizational skills, attention to detail, and the ability to manage priorities and follow through on commitments.