Retail Sales Supervisor

Apollo Home Depot; Davao City; On-site; PHP 300,000 - 600,000; Full time

Job summary

Apollo Home Depot in Davao City, Philippines, is seeking an experienced Store Manager to lead daily operations, drive sales targets, and build a high-performing team.

You will oversee inventory, merchandising, financial reporting, and customer service standards, with a focus on efficiency, cost control, and staff development. The role requires at least 2 years in retail management and a business-related degree is preferred.

Qualifications

• Experience: Minimum of 2 years in retail management or similar role.
• Education: High school diploma or equivalent; Bachelor’s degree in business or related field preferred.
• Skills: Strong sales track record, leadership, communication, and budgeting/financial reporting.

Responsibilities

• Plan programs and promotions to achieve sales target.
• Manage sales process and team duty schedules.
• Coach the sales team on industry trends and best practices.
• Foster a positive and motivating workplace culture.
• Drive store sales by setting, monitoring, and achieving targets.
• Develop strategies to improve customer satisfaction and build loyalty.
• Resolve customer complaints and ensure high service standards.
• Oversee daily store operations, including opening/closing.
• Ensure store is clean, organized, and well-stocked.
• Maintain accurate inventory records and stock counts.
• Oversee displays and visual merchandising standards.
• Manage store budget, monitor expenses, and reduce waste.
• Prepare and analyze daily/weekly/monthly financial reports.
• Control shrinkage through loss prevention practices.

Skills

Strong sales track record

Leadership and team-building

Excellent communication and customer服务

Inventory management

POS systems

MS Office

Budgeting and financial reporting

Education

High school diploma or equivalent

Bachelor’s degree in business or related field (preferred)

Tools

Inventory management

Point-of-sale systems

MS Office

Job description

Key Responsibilities:

Leadership & Team Management

• Plan programs and promotions to achieve sales target.
• Manage sales process and team duty schedules.
• Learn new industry sales and marketing trends and coach the sales team.
• Foster a positive and motivating workplace culture.

Sales & Customer Service

• Drive store sales by setting, monitoring, and achieving sales targets.
• Develop strategies to improve customer satisfaction and build a loyal customer base.
• Resolve customer complaints and ensure a high standard of customer service.

Operations Management

• Oversee daily store operations, including opening and closing procedures.
• Ensure the store is clean, organized, and well-stocked.
• Maintain accurate inventory records, conduct regular stock counts, and manage restocking.
• Oversee product displays and ensure alignment with visual merchandising standards.

Financial Management

• Manage the store budget, monitor expenses, and reduce waste.
• Prepare and analyze daily, weekly, and monthly financial reports.
• Control shrinkage through effective loss prevention practices.

Requirements:

• Experience: Minimum of 2 years in retail management or a similar role.
• Education: High school diploma or equivalent; Bachelor’s degree in business or a related field is preferred.
• Skills:
  • Strong sales track record
  • Strong leadership and team-building skills.
  • Excellent communication and customer service abilities.
  • Proficiency in inventory management, point-of-sale systems, and MS Office.
  • Analytical mindset with experience in budgeting and financial reporting.