A retail management company is seeking a candidate to oversee daily store operations in Marikina. The role involves managing sales, customer service, and inventory while ensuring compliance with company procedures. Ideal candidates should possess a college-level education and experience in sales, supervisory roles, and excellent communication skills. The position also requires strong problem-solving and time management abilities. This role offers the opportunity for growth and leadership within the company.
Qualifications
Experience in sales and store operations.
Experience in a supervisory or leadership role.
Willing to learn and undergo training.
Responsibilities
Oversee daily store operations, ensuring adherence to company SOPs.
Handle customer inquiries and complaints, maintain customer satisfaction.
Train, supervise, and motivate store staff.
Manage budgets, track sales performance, and maximize profitability.
Skills
Customer service-oriented
Strong problem-solving skills
Effective time management
Strong verbal and written communication skills
Computer literate
Education
College Graduate or College Level
Job description
Duties and Responsibilities
Oversee daily store operations, including sales, customer service, inventory, and delivery, ensuring adherence to company SOPs
Handle customer inquiries and complaints, maintain customer satisfaction, and uphold the brand image
Train, supervise, and motivate store staff
Manage budgets, track sales performance, and maximize profitability
Maintain optimal stock levels to prevent stockouts
Prepare and submit reports (sales, cash, inventory, etc.) to the head office
Ensure store cleanliness, security, and overall presentation
Communicate effectively with the head office and manage overall store performance