SALES SERVICE SUPERVISOR – CEBU

Advanced Outsourcing and Business Services Inc.; Cebu City; On-site; PHP 600,000 - 800,000; Full time

Job summary

Advanced Outsourcing and Business Services Inc. is seeking a sales and account management professional to supervise the sales service team, manage customer accounts, and coordinate with internal teams to meet business and service objectives.

The role emphasizes forecasting, proposal preparation, handling inquiries, maintaining strong client relationships, and identifying new business opportunities, with a focus on leadership and delivering high-quality service.

Qualifications

• 3–5 years of relevant experience in sales, customer service, account management, technical sales, or a related field.
• Preferably with team leadership or supervisory experience.
• Strong background in sales and customer relationship management.
• Experience in technical sales, product monitoring, forecasting, and proposal preparation is an advantage.
• Good understanding of customer needs and sales processes.
• Strong communication, negotiation, and presentation skills.
• Organized, analytical, and capable of managing multiple accounts and priorities.

Responsibilities

• Supervise and support the sales service team in achieving business and customer service objectives.
• Manage customer accounts and maintain strong relationships with clients.
• Handle sales inquiries, proposals, quotations, and customer requirements.
• Provide technical sales support and coordinate with internal technical teams when needed.
• Monitor product availability, movement, and performance.
• Prepare and monitor sales forecasts, targets, and account plans.
• Identify opportunities for new business and account development.
• Coordinate with customers regarding product specifications, technical concerns, and service requirements.
• Ensure timely follow-up on customer inquiries, proposals, and sales opportunities.
• Prepare reports and provide updates on sales activities, account performance, and product monitoring.
• Support the team in resolving customer concerns and maintaining high service standards.

Skills

Sales experience

Leadership experience

CRM proficiency

Technical sales

Forecasting

Communication skills

Job description

Key Responsibilities

• Supervise and support the sales service team in achieving business and customer service objectives.

• Manage customer accounts and maintain strong relationships with clients.

• Handle sales inquiries, proposals, quotations, and customer requirements.

• Provide technical sales support and coordinate with internal technical teams when needed.

• Monitor product availability, movement, and performance.

• Prepare and monitor sales forecasts, targets, and account plans.

• Identify opportunities for new business and account development.

• Coordinate with customers regarding product specifications, technical concerns, and service requirements.

• Ensure timely follow-up on customer inquiries, proposals, and sales opportunities.

• Prepare reports and provide updates on sales activities, account performance, and product monitoring.

• Support the team in resolving customer concerns and maintaining high service standards.

Qualifications

• 3–5 years of relevant experience in sales, customer service, account management, technical sales, or a related field.

• Preferably with team leadership or supervisory experience.

• Strong background in sales and customer relationship management.

• Experience in technical sales, product monitoring, forecasting, and proposal preparation is an advantage.

• Good understanding of customer needs and sales processes.

• Strong communication, negotiation, and presentation skills.

• Organized, analytical, and capable of managing multiple accounts and priorities.

Why Join Us?

• Opportunity to take on a supervisory role within a growing organization.

• Exposure to sales, technical solutions, and key customer accounts.

• Opportunity to develop leadership and commercial skills.