SALES ORDER PROCESSOR

Infinity Sports International Inc.; Makati; On-site; PHP 300,000 - 420,000; Full time

Job summary

Infinity Sports International Inc. in Makati, Philippines, is seeking a Sales Order Processor to join our team. You will enter orders, verify details, and coordinate with sales, logistics, and customers to ensure accurate, on-time fulfillment.

The role requires 1–3 years in order processing or sales support, a Bachelor’s degree is preferred, and proficiency in Excel. You will maintain records, generate reports, and help improve processes while upholding company policies.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Logistics, or related field (preferred).
• 1–3 years of experience in order processing, sales support, or administrative roles.
• Experience with ERP or order management systems is an advantage.
• Strong attention to detail and accuracy; good communication and customer service.

Responsibilities

• Process and enter customer sales orders accurately and promptly.
• Review orders for completeness, pricing, and product availability.
• Coordinate with sales, warehouse, and logistics teams for timely delivery.
• Monitor order status and update customers on progress or delays.
• Resolve order discrepancies, billing issues, and customer concerns.
• Maintain and update customer records and order documentation.
• Generate reports on order status, sales data, and inventory levels.
• Ensure compliance with company policies and procedures.

Skills

Attention to detail

Customer service

Excel

Time management

Multitasking

Communication skills

Education

Bachelor's degree in Business Administration / Marketing / Logistics

Tools

ERP / order management systems

Job description

About the role

A Sales Order Processor is responsible for accurately entering, managing, and tracking customer orders within a company's system. This role ensures smooth coordination between sales, logistics, and customers to guarantee timely and accurate order fulfillment.

Key responsibilities

• Process and enter customer sales orders into the system accurately and promptly
• Review orders for completeness, pricing, and product availability
• Coordinate with sales, warehouse, and logistics teams to ensure timely delivery
• Monitor order status and update customers on progress or delays
• Resolve order discrepancies, billing issues, and customer concerns
• Maintain and update customer records and order documentation
• Generate reports on order status, sales data, and inventory levels
• Ensure compliance with company policies and procedures

About you

• Bachelor's degree in Business Administration, Marketing, Logistics, or related field (preferred)
• 1–3 years of experience in order processing, sales support, or administrative roles
• Experience with ERP or order management systems is an advantage
• Strong attention to detail and accuracy
• Good communication and customer service skills
• Proficiency in Microsoft Office (especially Excel)
• Ability to multitask and manage time effectively
• Problem-solving and organizational skills
• Basic knowledge of inventory and logistics processes