Sales & Order Management Specialist

BEL USA; Philippines; Remote; PHP 300,000 - 420,000; Full time

Job summary

BEL USA in the Philippines is seeking a Sales Representative who serves as the main contact for customers, driving sales, delivering excellent service, and supporting order management.

You will handle inquiries via phone, email, or chat, provide product recommendations, update orders, and contribute to a high‑performing team. This role emphasizes building strong customer relationships and meeting sales targets within a fast-paced environment.

Qualifications

• Associate’s or Bachelor’s degree required.
• Minimum 1 year sales or customer service experience.
• Experience in contact center environments and strong communication.

Responsibilities

• Sell and support customers to achieve sales goals and service metrics.
• Manage orders and customer inquiries via calls, emails, or chat within SLA.
• Enter orders accurately and handle claims or issues efficiently.
• Attend required trainings and maintain product knowledge.
• Assist the Contact Center Team with administrative duties as assigned.

Skills

Sales

Customer Service

Communication

Negotiation

Organization

Education

Associate's/Bachelor's Degree

Tools

FreshDesk

Admin Panel

Excel

Job description

BEL USA in the Philippines is seeking a Sales Representative who serves as the main contact for customers, driving sales, delivering excellent service, and supporting order management.

You will handle inquiries via phone, email, or chat, provide product recommendations, update orders, and contribute to a high‑performing team. This role emphasizes building strong customer relationships and meeting sales targets within a fast-paced environment.