Sales & Order Specialist — Drive Customer Growth

BEL USA LLC; Philippines; Remote; PHP 260,000 - 380,000; Full time

Job summary

BEL USA LLC is seeking a Sales Representative/Contact Center Associate in the Philippines to be the primary contact for customers. You will manage accounts, support orders, resolve issues, and pursue sales opportunities while maintaining service levels and customer satisfaction.

The role requires strong communication, basic Excel skills, and the ability to handle calls, emails, and chats promptly. Prior contact center experience is preferred.

Qualifications

• Associate's/Bachelor's Degree is required.
• Minimum of one-year sales or customer service experience in a related industry.
• Experienced contact center professional with effective telephone, chat, and email techniques.

Responsibilities

• Sell and provide customer support while achieving sales and service metrics.
• Handle orders: entering, auditing, tracking, and resolving issues and quotes.
• Respond to inquiries via phone, email, or chat within SLA.
• Assist with administrative duties and maintain accurate customer profiles.

Skills

Customer service

Sales

Communication

Organization

Negotiation

Education

Associate's/Bachelor's Degree

Tools

Freshdesk

Admin Panel

Excel

Job description

BEL USA LLC is seeking a Sales Representative/Contact Center Associate in the Philippines to be the primary contact for customers. You will manage accounts, support orders, resolve issues, and pursue sales opportunities while maintaining service levels and customer satisfaction.

The role requires strong communication, basic Excel skills, and the ability to handle calls, emails, and chats promptly. Prior contact center experience is preferred.