Sales Operations Orchestrator

Fresh Prints LLC; Philippines; On-site; PHP 3,781,000 - 5,671,000; Full time

Job summary

Skylight is seeking a Sales Operations professional to own PO management and ERP entry, ensuring accurate order details, pricing, and delivery requirements. You will coordinate with sales, fulfillment, and finance to maintain data integrity across NetSuite and SPS Commerce.

The role focuses on accurate order processing, proactive issue resolution, and timely communication with retailers. It requires 2–5+ years in sales operations or related fields and strong attention to detail.

Qualifications

• 2-5+ years of experience in sales operations, order management, or retail account operations; CPG, consumer electronics, or similar industries preferred.
• Experience managing retailer POs from receipt through ERP entry, with hands-on experience in NetSuite (strongly preferred), retailer portals, and EDI.
• Excellent attention to detail when managing pricing, SKUs, quantities, and delivery requirements, catching discrepancies before they impact fulfillment.
• Clear, proactive communication skills, including escalating issues and communicating delays, shortages, and order discrepancies to management.

Responsibilities

• Create and process sales orders accurately in NetSuite from retailer POs and internal sales agreements.
• Own the sales order approval workflow — review forecast, quantities, and pricing before release to fulfillment, maintaining organized records of purchase orders.
• Check and validate pricing on every order against contracted retailer pricing, promotions, and current price lists, flagging discrepancies before they ship.
• Manage change orders triggered by inventory shortfalls, allocation issues, or shifts the sales team didn't anticipate.
• Proactively communicate order changes and potential fulfillment issues to the sales coordinator, confirm revisions are implemented as intended.
• Reconcile SPS Commerce with NetSuite weekly to ensure PO and order details match across systems, resolving discrepancies.
• Track weekly sell-in and sell-through forecasts by retailer to monitor performance and identify trends.
• Partner with the sales coordinator to review and communicate significant week-over-week changes.
• Maintain the retail demand master with accurate sales data and update the promo tracker daily during key promotional periods.

Skills

Sales operations

Order management

Retail account operations

Communication

Attention to detail

Tools

NetSuite

Alloy

Unify

SPS Commerce

Excel

POL (Target)

CPFR (Best Buy)

Job description

Skylight is seeking a Sales Operations professional to own PO management and ERP entry, ensuring accurate order details, pricing, and delivery requirements. You will coordinate with sales, fulfillment, and finance to maintain data integrity across NetSuite and SPS Commerce.

The role focuses on accurate order processing, proactive issue resolution, and timely communication with retailers. It requires 2–5+ years in sales operations or related fields and strong attention to detail.