Sales Operation Executive

GSS HR Solutions Private Limted; Philippines; On-site; PHP 360,000 - 540,000; Full time

Job summary

GSS HR Solutions Private Limted is seeking a proactive Sales Operations Executive to support our Commercial teams by ensuring smooth execution of sales operations, accurate quote management, and effective client servicing throughout the sales lifecycle.

You will work cross‑functionally on opportunity management, pricing, subscriptions, invoicing, renewals, and audits, with CRM experience (preferably Salesforce), strong attention to detail, and excellent written and verbal communication.

Qualifications

• Experience in Sales Support, Sales Operations, or Sales Administration.
• Familiarity with CRM platforms (Salesforce preferred).
• Understanding of pricing processes and quote management.
• High attention to detail and strong organizational skills.
• Ability to work across functions and manage multiple tasks.

Responsibilities

• Manage and maintain deposit accounts.
• Verify and close Salesforce opportunities to support sales performance tracking.
• Complete and submit supplier onboarding and compliance forms as required.
• Prepare and complete subscription quotes assigned by Commercial teams with precision and timeliness.
• Conduct audits of quotes to ensure compliance and consistency.
• Support triaging and monitoring of quote and audit requests with the outsourced service provider.
• Ensure accurate and timely invoicing of sales and subscription agreements.
• Complete credit checks on new and existing clients.
• Manage credit hold and suspension processes per internal policies and client agreements.
• Review and analyse client analytics to support retention and upsell opportunities; facilitate auto-renewal subscriptions.
• Generate regular reporting on sales performance, quote turnaround times, and audit findings.
• Identify opportunities to streamline workflows or improve automation.

Skills

Salesforce familiarity

Pricing knowledge

Quote management

Attention to detail

Organizational skills

Cross-functional collaboration

Communication skills

Job description

We are seeking a proactive and detail-oriented Sales Operations Executive to support our Commercial teams by ensuring smooth and efficient execution of sales operations, accurate quote management, and effective client servicing. This role plays a vital part in the sales lifecycle, from opportunity management and pricing through to subscription renewals and invoicing.

Skills/knowledge required:

• Proven experience in Sales Support, Sales Operations, or Sales Administration role.
• Preferably familiarity with Salesforce (or similar CRM).
• Understanding of pricing processes and quote management.
• High level of attention to detail and organizational skills.
• Ability to work cross-functionally and manage multiple tasks simultaneously.
• Strong communication skills, both written and verbal.
• Preferably have knowledge of subscription-based business models

Responsibilities/duties:

Account & Opportunity Management:

• Manage and maintain deposit accounts.
• Verify and close Salesforce opportunities to support sales performance tracking.
• Complete and submit supplier onboarding and compliance forms as required.
• Prepare and complete subscription quotes assigned by Commercial teams with precision and timeliness.
• Conduct audits of quotes as requested by Commercial teams to ensure compliance and consistency.
• Support the triaging and monitoring of the quote and audit requests assigned to the outsourced service provider daily.
• Ensure accurate and timely invoicing of sales and subscription agreements.
• Complete credit checks on new and existing clients.
• Manage credit hold and suspension processes in line with internal policies and client agreements.
• Review and analyse client analytics to support retention and upsell opportunities.Facilitate the auto-renewal subscription process, ensuring accuracy and customer communication.
• Generating and contributing to regular reporting on sales performance, quote turnaround times, and audit findings.

Process Improvement:

• Identifying opportunities to streamline workflows or improve automation.